The Stairlift Store

Stair Lift Logo

Helping you purchase and install your stairlift.

Achieve the freedom you deserve through safe, comfortable, and custom mobility solutions.

New Hero

Helping you purchase and install your stairlift.

New Hero

Achieve the freedom you deserve through safe, comfortable, and custom mobility solutions.

Have a question? We might have an answer on our FAQ page.

100% Satisfaction Guarantee

If you’re not happy with your Straight Stairlift we will come and remove it with 100% money back. 

Why choose The Stairlift Store?

Reliable Accessibility

Affordable and reliable mobility solutions to maintain your independent lifestyle and give yourself the freedom you deserve.

Compassion

We are committed to an empathetic and caring approach to customer service as our clients navigate this transition period.

Experienced & Professional

Exceptional customer service with over 30 years of experience, providing quick and easy installations.

Honesty

We'll give you the knowledge and support to find a product suitable for your home and needs.

Step 1

stairlifts for curved staircase

Contact Us

Call us and book your FREE NO OBLIGATION in home estimate.

Step 2

curved stairlifts for seniors

Talk to A Specialist

Someone from our team will come out and visit your home to evaluate which option suits your needs best & obtain measurements of your stairs and answer any questions you may have.

Step 3

women discussing stairlifts

Place Order

Decide which option is best for you and we will schedule an installation date.

Step 4

Installation of stairlift

Installation

Installation typically ranges from 1.5-2 hours And we will provide a demonstration on how to use your new lift.

We’re here to put your mind at ease.

We’ve installed over 1,000 stairlifts, so you can count on us to do the job right. We understand the difficulty of this transition, so we go the extra mile to show that we care. Always transparent about our process and pricing, we’re here to answer any questions about your new mobility solution.

Experience you can trust

Mark Glenney

With over 30 years of experience and 1,000 stairlifts installed, Mark Glenney, a local entrepreneur who has been involved in the healthcare industry for many years, started The Stairlift Store in 2011.

After realizing the sales and services offered when it came to stairlifts, Mark was determined to not only make the process better, but also focus on offering the best experience possible for his customers going through this transition period.

CFIB LOGO
ACCREDITED BUSINESS
Arthritis Foundation Logo

Carrying only the best stairlift brands Ontario has to offer!

Which stairlift is right for your home?

Straight Stairlifts

Stairlift example

Simple and elegant, a straight stairlift helps you effortlessly navigate up and down your stairs.

Curved Stairlifts

Acorn NE Curve Set

Crafted to fit the shape of your stairs, a curved stairlift takes you around corners with ease.

Outdoor Stairlifts

Outdoor Stairfriend in use

Make every part of your living space accessible; that also includes all outdoor areas.

Pre-owned and rental options

Hesitant about committing to a brand new stairlift?

stair lift for seniors

We’ve got you covered. Though stairlifts are tax-deductible and covered by some health insurance, we understand that a brand new purchase is not everyone’s preference.

That’s why we offer high-quality, affordable alternatives, including pre-owned stairlifts, as well as long-term and short-term stairlift rentals.

The best stairlift brands Ontario has to offer.

ACORN STAIRLIFT
SAVARIA LOGO

We work hard to form lasting trust between staff, our customers and their loved ones.

Why choose The Stairlift Store?

Reliable Accessibility

Affordable and reliable mobility solutions to maintain your independent lifestyle and give yourself the freedom you deserve.

Compassion

We are committed to an empathetic and caring approach to customer service as our clients navigate this transition period.

Experienced & Professional

Exceptional customer service with over 30 years of experience, providing quick and easy installations.

Honesty

We'll give you the knowledge and support to find a product suitable for your home and needs.

Favicon

Customers Reviews

We’re here to put your mind at ease.

We’ve installed over 1,000 stairlifts, so you can count on us to do the job right. We understand the difficulty of this transition, so we go the extra mile to show that we care. Always transparent about our process and pricing, we’re here to answer any questions about your new mobility solution.

stairlifts for sale
01.

Life is too short to sacrifice your comfort. Enjoy your home for many more years.

Our process always starts with a no obligation quote. We understand no two homes are the same which is why we take the time to get to know you, your situation and your home.

Mark Glenney

Experience you can trust

With over 30 years of experience and 1,000 stairlifts installed, Mark Glenney, a local entrepreneur who has been involved in the healthcare industry for many years, started The Stairlift Store in 2011.

After realizing the sales and services offered when it came to stairlifts, Mark was determined to not only make the process better, but also focus on offering the best experience possible for his customers going through this transition period.

CFIB LOGO
ACCREDITED BUSINESS
Arthritis Foundation Logo

Carrying only the best stairlift brands Ontario has to offer!

Which stairlift is right for your home?

Stairlift example

Straight Stairlifts

Simple and elegant, a straight stairlift helps you effortlessly navigate up and down your stairs.

Acorn NE Curve Set

Curved Stairlifts

Crafted to fit the shape of your stairs, a curved stairlift takes you around corners with ease.

stair lift for seniors

Pre-owned and rental options

Hesitant about committing to a brand new stairlift?

We’ve got you covered. Though stairlifts are tax-deductible and covered by some health insurance, we understand that a brand new purchase is not everyone’s preference.

That’s why we offer high-quality, affordable alternatives, including pre-owned stairlifts, as well as long-term and short-term stairlift rentals.

The best stairlift brands Ontario has to offer.

ACORN STAIRLIFT
SAVARIA LOGO

We work hard to form lasting trust between staff, our customers and their loved ones.

Favicon

Customers Reviews

5/5
Thank you Mark for responding to our phone calls so quickly & locating a stairlift chair for us to rent within a day to assist our family. You were very professional as was Adam who did the installation. Only took approximately 30 minutes for installation & instructions given were very clear. We were told if we had any further questions or concerns to contact them immediately. Very good service indeed! Would recommend thestairliftstore.ca in a heartbeat!
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Cameron Henderson
5/5
We cannot say enough about Mark and his service. He installed a curved stairlift at my mother-in-law’s 18 months ago, which has allowed her to stay in her home. On a few occasions, we’ve had to service the equipment and he has been so prompt to come himself or send Adam, and the issue is always resolved. We would definitely recommend this company as the personalised touch is appreciated.
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Sabrina C.
5/5
Recently my father had a stroke while down in florida, and was getting ready to come home for treatment, however it was decided he was going to need a lift. I called Mark at The Stair lift store, explained the situation and 3 days later we had a new lift installed. It was a pleasure dealing with someone who actually picked up the phone, and i was able to actually get information directly on the phone from him at the time. Adam on the install was courteous and professional. I would absoultly recommend these guys should you need a lift or service
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Dan Hulleman
stairlift for curved stairs
100% satisfaction guarantee.
If you’re not happy with your Straight stair lift, we will come and remove it with 100% money back guarantee.

FREE NO OBLIGATION QUOTE!

5/5
Thank you Mark for responding to our phone calls so quickly & locating a stairlift chair for us to rent within a day to assist our family. You were very professional as was Adam who did the installation. Only took approximately 30 minutes for installation & instructions given were very clear. We were told if we had any further questions or concerns to contact them immediately. Very good service indeed! Would recommend thestairliftstore.ca in a heartbeat!
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Cameron Henderson
5/5
We cannot say enough about Mark and his service. He installed a curved stairlift at my mother-in-law’s 18 months ago, which has allowed her to stay in her home. On a few occasions, we’ve had to service the equipment and he has been so prompt to come himself or send Adam, and the issue is always resolved. We would definitely recommend this company as the personalised touch is appreciated.
Favicon
Sabrina C.
5/5
Recently my father had a stroke while down in florida, and was getting ready to come home for treatment, however it was decided he was going to need a lift. I called Mark at The Stair lift store, explained the situation and 3 days later we had a new lift installed. It was a pleasure dealing with someone who actually picked up the phone, and i was able to actually get information directly on the phone from him at the time. Adam on the install was courteous and professional. I would absoultly recommend these guys should you need a lift or service
Favicon
Dan Hulleman
100% satisfaction guarantee.
If you’re not happy with your stair lift, we will come and remove it with 100% money back guarantee.

FREE NO OBLIGATION QUOTE!

Google Rating
5.0
Based on 179 reviews
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Liesl DesLauriers
Liesl DesLauriers
1718815731
Unbelievable service from start to finish!I had a very specific last minute request (left a message late on the weekend) and Mark promptly called me back and accommodated my needs. I needed additional track and hardware for a older model lift. Mark, immediately understood the requirements from the photos I sent him. He cut the pieces the exact length required, and had them along with some extra parts, ready for pickup the next day. He was an absolute pleasure to deal with and demonstrated all the traits of a true problem solver. I wish more people were like him.
C Melo
C Melo
1718723338
Got referred to Mark (The stairlift Store) from a friend of a friend and from the very initial call when I spoke to Mark I knew that he was different from all the other places I had called and I called quite a few of them. Mark was very pleasant to speak to on the phone and listened patiently to all my concerns and educated me also on the product. I had called on behalf of my elderly parents. Mark had scheduled me in for a visit with a wonderful rep named Linda she reached out to me over the phone arranged a time date to meet and went over the locations of where we were going to install the stairlifts (we went with 2 straight stairlifts instead of the curved) we were given the pros and cons of both and decided to go with 2 straight stairlifts (due to stair design) Linda was so pleasant and patient also to deal with throughout the whole process not only did she show up the day of installation to ensure everything was going well but also surprised my parents with ordering the cushion covers for the stairlift to match my parents decor they had….left my parents speechless now that is service. The A++ service didn’t stop there now comes the installation, our installer Adam, well what I can say he was also so pleasant to deal with, he was so professional throughout the whole process and left the working area cleaner than it was after the installation was complete, he was so patient with my parents when he went through the operation of the stairlift , he took the time needed to ensure that they were comfortable with the stairlift and its operation before he left. I am so glad The Stairlift Store has addressed many limitations that my parents had that they no longer have to deal with. I want to send a huge thank you to Mark and his amazing team at The Stairlift Store they had made this process so painless and easy, I would HIGHLY recommend anyone to deal with Mark and his crew at The Stairlift Store.
Robert Musa
Robert Musa
1717362652
Mark was patient, friendly and extremely helpful. I had some troubleshooting questions and any time I called, Mark got back to me in short order and answered all my questions. Great customer experience!
David G Bahra
David G Bahra
1715268952
"Mark is very helpful even if they do not make a sale. Their commitment to providing the best customer service is highly commendable. I would highly recommend them."
Jean Robertson
Jean Robertson
1715028412
I’m extremely pleased with The Stairlift Store. I contacted the company on-line on a Sunday , within 1/2 hour Mark called me, set up an appointment and the stairlift was installed on Wednesday the same week. I thought I should get a brand new unit for my husband, but was so pleased, that I was not directed to a new unit, rather to a used unit, which would function better in tight situation. We are extremely please with the unit, with the price , the warranty and with the exceptional service provided by the company. The installer was great too! A great big THANK YOU to you all!
Dave Little
Dave Little
1714075976
Mark provided excellent service in dealing with service issues that other companies could not resolve. My parents and I appreciate all your help.
Betty Calvert
Betty Calvert
1713987350
Thank you for the excellent service. Our stairlift has been installed within a day of initial contact. Frank was very knowledgeable and pleasant to deal with and installation was very efficient.
Sanjoy Acharya
Sanjoy Acharya
1712867810
Mark & Glen make a good team. Mark even arranged a demo for us, before we bought the “Synergy” straight model. So far, it seems a sturdy piece of hardware, looks nice too. Frank put it in for us in less than two hours
THE NERDLINGER
THE NERDLINGER
1712595418
The guys are great. Mark came by same day to provide an assessment and worked with me to find the right lift for my mom. Adam came to do the install less than a week later. Adam was professional, courteous and efficient. I highly recommend The Stairlift Store.
Jennifer Kodis
Jennifer Kodis
1711673182
The team at the Stairlift Store installed my parents' Acorn stairlifts several years ago. The few calls my parents made to Mark regarding the devices were addressed promptly. This promptness was critical, as well functioning stairlifts were essential to my parents' independence in their home. We had to have one of the stairlifts removed for basement work a few times, and the team was very flexible and worked around the other contractors' timelines. Everyone on the team has been professional, courteous and respectful. I would highly recommend the Stairlift Store if you are purchasing, or maintaining stairlifts.
Chris Moyer
Chris Moyer
1711667390
Mark was great to deal with and frank did an amazing job installing this stair lift. Great people. Thanks guys.
janet bilyj
janet bilyj
1710425989
very pleased with instalition and service.Highly recomed this company. my huaband had a massive stroke. this was the only way to access his mancave. MANY MANY THANKS janet and les lang fort erie ont
John Stultz
John Stultz
1710250368
With both of my parents now using their stairlift, it has finally needed to be replaced after many years of solid use. When it broke on the weekend, it was urgent that we had it replaced fast. As usual, I called Mark. He drove right over; he was there in twenty minutes, from Burlington. After he inspected the old unit, he gave my parents many options, including repair, or replace, which was great.My parents decided to get a slightly used replacement unit, which included a two-year warranty. Frank, one of the technicians, replaced the unit, and my parents regained their mobility. We have called Mark many times over the years, and even on a Saturday, he is available :). As a son, I can say that I am very grateful for Mark and his team. I feel comfortable with them going over to my parents, without me there, knowing that they will get great service, and not be taken advantage of, or pressured. For that, I am grateful.
Lenny Jobin
Lenny Jobin
1709830605
In 2020 the stair lift store installed 2 stair lifts in my father-in-law’s house. The installation was fast and professional. The lifts worked perfectly with no problems at all. We just had the lifts removed and the removal was also done fast and efficiently. I’m very pleased we picked the stair lift store to look after our stair lift needs as they made it easy and painless during a difficult time. L Jobin
David West
David West
1709755940
Mark and Frank were very professional in their approach with a excellent knowledge of their Bespoke stairlift product. The installation took minimal time and before he left, Frank gave a detailed explanation of how the lift worked. We are most impressed with the unit and are looking forward to many years of use. Congratulations to The Stairlift Store for a job well done!
Richard Charron
Richard Charron
1709745256
Mark returned my call on Saturday to schedule an appointment that afternoon. Mark explained to me what they had to offer. I was looking for 2 chair lifts. He then took measurement and quoted me a price. I called him back on Monday to confirm and on Tuesday Frank, William and Adam were at my house for the installation of both chair lifts. All three were polite and very professional. Once both were installed Adam took the time to explain to me how to use the chair lift. I went up and down a couple of times without any issues very easy to use. These units will be a blessing as I was struggling in going up and down the stairs. I am really pleased that I called Stairlift Store. I would recommend that if anyone is looking for a chair lift please give them a call.
David & Marion Reimer
David & Marion Reimer
1709574696
They are very knowledgeable, professional and friendly. We’re glad that we chose the Stairlift Store.
Dan Delill
Dan Delill
1708187079
Great company to deal with!!Fast and reliable.
robin p
robin p
1707249221
Installed this chair lift for my parents in 2021 and it has been the best thing to be able to keep them in their home and independent. Service for installation was quick and easy for us. They are only a phone call away when you need any follow up and respond quickly. Highly recommend them.
Don Nicks
Don Nicks
1706392316
Great service. Answered my questions about a squeaky seat rotation ang bumpy ride over the phone without charging me for a visit. Highly recommended.
Jaak Muur
Jaak Muur
1706133048
I would like to thank Mark for being such a professional contact and helpful person in getting me what I need for my personal use to get up and down stairs. No sooner had we made contact a couple of days later we had Will and Adam two were excellent courteous and knowledgable technitions and in about 2 hours provided me with the ride I needed. I fully recommend this Stairlift Store for anyone needing such equipment. Many thanks.Jaak Muur
Rebecca Correia
Rebecca Correia
1705801197
Paul Leonard Gallina
Paul Leonard Gallina
1705349723
This is a very service-focused customer friendly store. I called on Sunday at noon and had someone here the next morning. We just cannot operate without a stairlift. The problem was fixed in fifteen minutes. Expensive, mind you, but effective and pleasant to deal with.
Daley Soares
Daley Soares
1704730139
I just wanted to take a moment to express my gratitude for the outstanding service The Stairlift Store provides.From start to finish, the level of professionalism, attention to detail, and genuine commitment to customer satisfaction is truly impressive.I highly recommend Mark & Adam to anyone seeking/considering getting a Stairlift installed in their homes.
Denise Kankainen
Denise Kankainen
1704556539
Happy new year ,I just want to give a massive shout out to Mark at Stairlift store ,what a fantastic personable help he was so patient and understanding help with my father John Broadfoot and they came up with the issue of his chair lift ,and the offer of help as wellWhat a great help and the service was beyond none and would definitely use them again. 😀
Katherine Alikiotis
Katherine Alikiotis
1704414558
I had great customer service from Mark Glenney and his team William and Frank , who installed a chairlift at my house . I called Mark to get quote. He came by the house to measure and answered all my questions . After the measurements were taken , he made phone calls and was very quick locating a pre-owned chairlift for me for a good price . I could not believe that just before the Christmas holidays (within 3 days of my inquiry ) my chairlift was installed . The install was seamless and very quick and the technicians made sure, before they left , that I was comfortable using the chairlift. I was vey pleased with my purchase and the overall experience and will highly recommend the Stairlift Store to anyone considering purchasing a chairlift. Thank you.
Tony Bazzo
Tony Bazzo
1704406791
Frank was amazing the way he responded to a call for my mother stairlifts(3) he put her mind at ease by figuring out that she had relocated different remotes throughout the house so that she thought they weren’t working when actually they worked fine. No charge for that service call can’t say much more about the fabulous service they provide. Always just a phone call away.
Mary Ann Harvey
Mary Ann Harvey
1703621741
Mark, Adam and William are the best of the best! The entire experience of ordering the stairlift and the installation was beyond easy. They were informative and did not try to upsell and or rush us into a sale. They are a family business and are now part of our friends and family.My Mother is beyond happy with her new stairlift. I would recommend this group to anyone and everyone.Sincerely,Mary-Ann HarveyScenic Woods,Ancaster, Ontario
Daniel Gallina
Daniel Gallina
1703091272
The gang at The Stairlift Store helped out our high school robotics team with some sponsored railing that turned into a game changer for our robot design. Thank you!!!! FromElmira District Secondary School Robotics team!!!!
Kerrin Simon
Kerrin Simon
1702919905
Great Company and Team! Wish we had called them for the initial install! We spoke with Mark at 2pm. Adam arrived at 4:30, stairlift was fixed by 5 at a very reasonable cost. Wow! Adam patiently explained everything he was doing which made Mom feel very comfortable and important. Mom sent Adam away with home made Christmas cookies! Both Mark & Adam are very professional and friendly. They deliver great customer service. These guys care!
Janet Malloy
Janet Malloy
1701795462
Top notch service from Mark and his Tech William who installed our stairlift this morning. I would highly recommend anyone looking for a stairlift to please call Mark and his team. Very professional, answered all our questions, and we were told any problems just call them.
David McDonald
David McDonald
1701378168
Very professional. Takes customer needs and finances into account. Installation was fast (next day) and efficient. Installer was friendly, cleaned area well when complete.
Val Sanna
Val Sanna
1701350150
Friendly, knowledgeable service and fair prices. I especially appreciated the free advice after the repair that saved another service call.
Al Warburton
Al Warburton
1701208175
I had a problem with my stairlift today and called Mark. He was unsure if they would be able to get here today as it was early afternoon. Lo and behold "saint" Frank called around 4pm and was here within a half hour. He was able to fix the problem quickly and efficiently. Thanks to Mark and Frank for getting my stairlift operational again. Greatly appreciated.
Adriana Potichnyj
Adriana Potichnyj
1700208662
My parents’ stair lift was acting up on a Friday night. We were able to get it working but were unsure how long it would function. We left a message that night that the stairlift needed to be looked at. Mark responded that same night that he would be there Saturday by noon to look at it. Mark called in the morning that he was on his way and the stairlift was fixed by 9:30! He was quick and responsive to my parents’ needs. This is not the first time we have needed service and our experience with this company has always been excellent. It’s such a relief to know that a phone call is met with swift action. Working with this company has allowed my parents to remain in their own home independently for the last 6-7 years. I highly recommend Mark and the Stairlift Store for a great product and exceptional service.
Hazel Bartoszek
Hazel Bartoszek
1698971793
William was here to do a repair today I can't say enough good things about him He knew what he was doing and finished in record time .Such a friendly fellow and made sure to answer all my questions before he left .I have and will continue to recommend The Stairlift store .
Kevin White
Kevin White
1698511631
After being ignored by Acorn for 2 hours, by luck I called the stairlift store and left a message. Within minutes ON A SATURDAY Mark called me back and came by within the hour to help me out. He gave me a work around so my mother would not be put at risk. Best service call rate. Half the Acorn cost. You want to do business here. Best in class.
Gwen Poster
Gwen Poster
1697214990
I had a stairlift installed about 10 months ago. It has been great for my needs. About a week ago it started making a noise. I have recently had spinal surgery and don't have the mobility to troubleshoot what was wrong so I called Mark and I believe the person who came out I think was Frank. He drove half an hour to look at my machine. He was here about two minutes and solved the issue and was off. Great attitude and very professional. So happy I used them for the purchase and install of my stairlift.
Lucine Tchakerian
Lucine Tchakerian
1697063541
Left a message Thanksgiving Friday and mark called the next day I gave him measurements and he sent out frank on Tuesday with what he thought would fit my parents stairs, incase they wanted it installed. It fit like a glove frank had it installed that same day!!! Look no further this company cares about their clients and gets things done immediately. Thank you Mark and Frank now we can bring my mom home from the hospital!!!
Donald Wilson
Donald Wilson
1695562490
We are very happy with our stairlift purchased and installed this past week. It was installed professionally and is a great help in using a steep stairway. I would certainly recommend Mark and his company to anyone else. Don W
Teresa Hynes
Teresa Hynes
1694815520
Service was great, installation was clean,Rides like a Cadillac! Highly recommend dealing with The Stairlift Store
John Bradford
John Bradford
1694112553
The staff including Mark and William exemplify that customer service, efficiency and quality response we used to take for granted and now cherish when we see it. You have always considered my wife's needs post stroke and your product has given her a level of independence she values. We are so grateful.
Cameron McTavish
Cameron McTavish
1693526289
Many thanks to Mark and Adam! Responsive, communicative, friendly and all round awesome. Can’t thank you enough for your great service and professionalism.
Marie Fawcett-Carter
Marie Fawcett-Carter
1693500196
Mark installed our chairlift about 4 years ago and it has worked extremely well without incident. A week ago, I had a new washing machine delivered and the service people could not get it by the chairlift. I called Mark and he was over in less than a half hour to disconnect the chairs and provide room for the delivery. The chairs were replaced immediately as well, and a "tune-up" was provided! Excellent service!
chris stevens
chris stevens
1693404989
Very impressed with the service, both the online responses and the in-home visit. Very quick response and the technician was personable, professional and very quick. Highly recommend!!
Jodi Anastasakis
Jodi Anastasakis
1692637304
The Stairlift Store should be your only choice when choosing a company to supply and install a stairlift. I got, or tried to get other quotes. One company just didn’t respond and the other had an unreasonable waiting time. Mark responded quickly with a fair quote and reasonable installation time. The install was efficient and neat. Adam the technician is knowledgeable and polite. These guys truly understand what customer service means. I’m so pleased that I found them !!
Klukas Bogdanic
Klukas Bogdanic
1691777963
These guys are great. They hooked us up same day for a great price.
Judy Odom
Judy Odom
1691241473
From the first call to Mark to the install with Frank it was smooth sailing . The stair lift has enabled me to check out upstairs after 7 months . Easy to use and very sturdy . The stair lift will open my world after shattering my leg in January. Mark said I will wonder why I didn’t get it sooner and I must agree
Carmen Kwok
Carmen Kwok
1690603491
I don't know Mark but I found his company from Google when I was feeling helpless with my Chairlift, it was not working but the service guy has no response. Mark was being very friendly & kindness to help me check for another company who also provide maintenance on my chairlift. Mark is such a nice guy, he got back to me very quick with the information. I would absolutely refer business to him if the people I know will need to purchase/install a stairlift. thank you again Mark :)
Michael Guglielmo
Michael Guglielmo
1690315449
Mark was excellent to talk to over the phone. Frank was able to come and install the next day. Flawless work, very knowledgeable and great customer service.
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