The Stairlift Store

Get a Free Quote
(905) 690-7368

Helping you purchase and install your stairlift.

Achieve the freedom you deserve through safe, comfortable, and custom mobility solutions.

Get a Free Quote
Call: (905) 690-7368
Stair lifts for Seniors

Helping you purchase and install your stairlift.

Stair lifts for Seniors

Achieve the freedom you deserve through safe, comfortable, and custom mobility solutions.

Get a Free Quote
Call: (289) 768-9038

Have a question? We might have an answer on our FAQ page.

100% Satisfaction Guarantee

If you’re not happy with your Straight Stairlift we will come and remove it with 100% money back. 

Why choose The Stairlift Store?

Reliable Accessibility

Affordable and reliable mobility solutions to maintain your independent lifestyle and give yourself the freedom you deserve.

Compassion

We are committed to an empathetic and caring approach to customer service as our clients navigate this transition period.

Experienced & Professional

Exceptional customer service with over 30 years of experience, providing quick and easy installations.

Honesty

We'll give you the knowledge and support to find a product suitable for your home and needs.

Step 1

stairlift consultation

Contact Us

Call us and book your FREE NO OBLIGATION in home estimate.

Step 2

curved stairlifts for seniors

Talk to A Specialist

Someone from our team will come out and visit your home to evaluate which option suits your needs best & obtain measurements of your stairs and answer any questions you may have.

Step 3

women discussing stairlifts

Place Order

Decide which option is best for you and we will schedule an installation date.

Step 4

Installation of stairlift

Installation

Installation typically ranges from 1.5-2 hours And we will provide a demonstration on how to use your new lift.
Get a Free Quote

We’re here to put your mind at ease.

We’ve installed over 1,000 stairlifts, so you can count on us to do the job right. We understand the difficulty of this transition, so we go the extra mile to show that we care. Always transparent about our process and pricing, we’re here to answer any questions about your new mobility solution.

stairlifts for sale
01.
  • Stay in the home you love.

Life is too short to sacrifice your comfort. Enjoy your home for many more years.

Our process always starts with a no obligation quote. We understand no two homes are the same which is why we take the time to get to know you, your situation and your home.

Get a free quote
Call: (905) 690-7368
Mark Glenney

Experience you can trust

With over 30 years of experience and 1,000 stairlifts installed, Mark Glenney, a local entrepreneur who has been involved in the healthcare industry for many years, started The Stairlift Store in 2011.

After realizing the sales and services offered when it came to stairlifts, Mark was determined to not only make the process better, but also focus on offering the best experience possible for his customers going through this transition period.

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ACCREDITED BUSINESS
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Carrying only the best stairlift brands Ontario has to offer!

Which stairlift is right for your home?

Stairlift example

Straight Stairlifts

Simple and elegant, a straight stairlift helps you effortlessly navigate up and down your stairs.

Learn More

Curved Stairlifts

Crafted to fit the shape of your stairs, a curved stairlift takes you around corners with ease.

Learn More

Outdoor Stairlifts

Make every part of your living space accessible; that also includes all outdoor areas.

Learn More
stair lift for seniors

Pre-owned and rental options

Hesitant about committing to a brand new stairlift?

We’ve got you covered. Though stairlifts are tax-deductible and covered by some health insurance, we understand that a brand new purchase is not everyone’s preference.

That’s why we offer high-quality, affordable alternatives, including pre-owned stairlifts, as well as long-term and short-term stairlift rentals.

Pre-Owned & Rental Options

The best stairlift brands Ontario has to offer.

ACORN STAIRLIFT
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We work hard to form lasting trust between staff, our customers and their loved ones.

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Customers Reviews

5/5
Thank you Mark for responding to our phone calls so quickly & locating a stairlift chair for us to rent within a day to assist our family. You were very professional as was Adam who did the installation. Only took approximately 30 minutes for installation & instructions given were very clear. We were told if we had any further questions or concerns to contact them immediately. Very good service indeed! Would recommend thestairliftstore.ca in a heartbeat!
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Cameron Henderson
5/5
We cannot say enough about Mark and his service. He installed a curved stairlift at my mother-in-law’s 18 months ago, which has allowed her to stay in her home. On a few occasions, we’ve had to service the equipment and he has been so prompt to come himself or send Adam, and the issue is always resolved. We would definitely recommend this company as the personalised touch is appreciated.
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Sabrina C.
More Reviews
5/5
Recently my father had a stroke while down in florida, and was getting ready to come home for treatment, however it was decided he was going to need a lift. I called Mark at The Stair lift store, explained the situation and 3 days later we had a new lift installed. It was a pleasure dealing with someone who actually picked up the phone, and i was able to actually get information directly on the phone from him at the time. Adam on the install was courteous and professional. I would absoultly recommend these guys should you need a lift or service
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Dan Hulleman
stairlift for curved stairs
100% satisfaction guarantee.
If you’re not happy with your Straight stair lift, we will come and remove it with 100% money back guarantee.

FREE NO OBLIGATION QUOTE!

  • 30+ years as a local small business.
  • Top brand models available.
  • Exceptional Service + No-obligation Assessment
Google Rating
5.0
Based on 223 reviews
Anthony Sanna
Thanks for the professional, same day service. Much appreciated.
ken robb
Mark and the Stair Lift Store in Hamilton were just superb in getting a stair lift in our house for my wife. I sent a message through the website on Sunday and we had the lift installed by Glen on Monday morning all the way down in Port Dover. I have never experienced such responsive customer service ever. Mark made this so easy and Glen, who has serviced this stuff for a long time, was ultra efficient. My wife was struggling with the stairs, but problem solved inside of a day. What a great business!!
Wendy Soyka
I would highly recommend The Stairlift Store for anyone requiring in home assistance with mobility. Glen did an amazing job in installing our lift - understanding of our needs and beautiful results which were up in running in a few hours. It has made all the difference in my navigating around our home comfortably. Thank you Mark and Glen!
maureen flynn
The Stair lift Store installers were so respectful and professional in their service to me. They worked together well, worked quickly and showed me how to operate the lift. They were clear in explaining the warranty and how to receive a service call if needed. This was so important to me as I was trying to deal with the fact that I needed a stair left. Their help was immeasurable. Thank you!
Wendy M
This company is amazing-110%. You will not get better quality service and professionalism anywhere else. I don't write reviews, but I had to in this case. Honestly from the installation to maintenance of the chair has great. Thank you Mark and staff!
paul Morris
I am located in Brantford and am having some minor problems with my chair lift. I called the chair lift store and was pleasantly surprised when Mark suggested I try a few minor adjustments myself. I appreciate the helpful advice and saved a service call thanks to Mark. Paul Morris
Gurjot Singh
Great Experience with Stair Lift Store & Mark!

I recently reached out to Stair Lift Store to inquire about a stair lift, and even though I didn’t visit the store in person, my experience over the phone was excellent. Mark was incredibly helpful, knowledgeable, and patient in answering all my questions. He took the time to explain different options, pricing, and installation details, making the whole process easy to understand.

Even without seeing the products in person, I felt confident in their quality and service just from my conversation with Mark. It’s clear that customer satisfaction is a top priority for him and his team. If you’re looking for a reliable stair lift provider with outstanding service, I highly recommend Stair Lift Store!
Response from the owner:Hi Gurjot. Thank you for your kind and thorough review. I'm so happy to hear you felt comfortable with us from our phone conversation, and ultimately the stair lift installation. You're right, customer satisfaction is a top priority for everyone at The Stairlift Store. I'm very glad to hear you appreciate that too. If you have any future needs regarding your stair lift please don't hesitate to reach out. Thank you
conventbaker
Service was fast & professional - our home has two flights of stairs & a landing - this is perfect for our needs A+
Response from the owner:Thank you for your kind review. And for adding pictures! I'm very happy that the two stairlifts are working well and provided a suitable solution for you. Please don't hesitate to reach out regarding any future need regarding your stair lifts. Thank you
John Smith
Had our starlift for over a year and recently had a small malfunction. Called and repair people were at my door in less than 1 hour. Totally fix minor problem in 30 minutes. Now that is service. Very professional people and can't rate them high enough. Recommend them 100%. The Stairlift Store, only place to buy. Thanks again guys.
Response from the owner:Hi John, Thank you for your kind review. I'm glad we were able to have everything sorted out so quickly! It's something that we focus on and it's so nice to hear that you appreciate that. If you need anything else regarding your stairlift please don't hesitate to reach out. Thank you
Donald Moore
Mark and his installation crew installed a second stairlift in our home and came back several times till we were happy with it. They are tops in their field!
Response from the owner:Hi Donald, Thank you for your kind review. It's important to make sure that all clients are happy with their stairlift - and you were no exception! If you have any questions or concerns about your stair lift in the future please don't hesitate to reach out. Thank you
Rina Jain
Got stair lift installed !
A life saver , done by most professional people !
Very pleased with the product and excellent service !
Very helpful and explained everything !
Totally satisfied !
Rina Jain
Response from the owner:Hi Rina, Thank you for your kind review. We pride ourselves on being professional and I will pass on your kind words to the rest of the team here. If you have any questions or issues with your stair lift in the future please don't hesitate to reach out. Thank you
Mountain w Studio
I just wanted to leave a comment here about the most amazing service we received from Mark in the installation and the helpful advice that he gave regarding our acorn stairlift . He was readily available by phone to help us trouble shoot our lift issues , even though it had been four years since the install. Highly recommend this company!!
Response from the owner:Thank you for the kind review. We always try to be accessible for clients reaching out. We understand how important a working stairlift is! If you have any questions or concerns about your stair lift in the future please reach out. Thank you
Fran Szypula
If I could have given this company ten stars, I would have!! Very professional and efficient. Our 20+ year old stairlift had not been working for some time. William arrived at our home to provide a quote for a new one (or possibly a used one). But on assessing the situation, he suggested that we try a new battery (we had been told by another company that batteries for our older model lift were no longer available).
William went out to his car, obtained a new battery and in no time, had it installed!! The stairlift now works perfectly!! So refreshing to work with a company that values honesty and integrity!! We highly recommend this company!
Response from the owner:Hi Fran, Thank you taking the time to leave a review. I'm so glad to hear that William was able to find an appropriate (and low cost) solution to the issue with your stair lift. If you have any questions in the future about your stair lift please don't hesitate to reach out. Thank you
Dave Thomson
Just had a really informative chat with Mark regarding my equipment situation at home, really nice fellow and Mark provided me with some valuable info in how to proceed. If in the future I need new equipment you can rest assured I will be giving Mark a call back. Service like this is hard to find nowadays.
Response from the owner:Hi Dave, Thank you for your kind review. Please don't hesitate to reach out again for any questions regarding your stair lift.
Sharon Fair
Thank you Mark, William and Frank for your wonderful customer service. You have all been a pleasure to deal with.
-Larry & Sharon
Response from the owner:Hi Sharon, Thank you for the kind review, Sharon & Larry. I will be sure to pass your kind words on to William & Frank as well. If there's anything else you need regarding your stair lift please don't hesitate to reach out!
Michael Hardman
I recently needed a part for my Acorn Superglide 120 stair lift, and I was fortunate to deal with Mark. His expertise and willingness to help were second to none. Mark went above and beyond to ensure I got exactly what I needed, providing clear advice and guidance throughout the process. The part arrived quickly, and my stair lift is now working perfectly again. It’s rare to find such excellent customer service these days, and I can’t thank Mark enough for making what could have been a stressful situation so simple. Highly recommend!
Response from the owner:Hi Michael, Thank you for the kind review. I'm glad we were able to assist with your stairlift. Please don't hesitate to reach out with any further questions regarding your stair lift
Play List Geraldo Wall
Thank you for the Stairlift instruction. It is working well. Frank the Installer did an excellent job. Very courteous and professional. Thanks again The Stairlift Store for the Liftchair.
Thank You,
Geraldo Wall
Response from the owner:Thank you for the review Geraldo! If you need any further assistance with your stairlift please don't hesitate to contact us.
Laurie White
Thank you Mark for your supportive compassion that helped my husband overcome his reluctance to consider the stairlift. After William installed it, my husband began happily and easily using it. We're grateful, and I am relieved beyond words. So glad I called your company. One less worry!
Response from the owner:Thank for your kind review, Laurie. I'm glad to hear your husband is happily and easily using his stairlift. I will be sure to pass your kind words on to William as well.
Janet Linton
I reached out to Mark about a stair lift. My friend needed temporary assistance to get to her daughter’s rehearsal dinner and wedding. Within an hour of my call he was on site to survey the location and the lift was installed days later. We are truly grateful for your professionalism and speed in this situation. You saved the day! Thank you!!
Response from the owner:Thank you for the kind review Janet. I'm glad the stairlift met your friends need and could get her to the rehearsal dinner! Can't be missing that!!
Ernie Gauthier
I have been a customer since 2014. Whenever I’ve had to problem with one of my stairlifts Mark has been very quick to respond. Whether it’s Mark or one of his crew, you can always depend on friendly and reliable service.
Response from the owner:Thank you for the kind review Ernie. And for choosing us for all your stairlift needs. Please don't hesitate to reach out anytime in the future if you need further assistance with your stair lift.
Neville Nazir
I was in need of 2 stairlifts in my parents home rather urgently. After calling a few companies (one was extremely rude), we decided to go with The Stairlift store. Mark was very helpful from the first phone call, and was able to have both stairlifts installed within a few days. One of the stairlifts had a small problem within the first few days, but was quickly fixed as a technician came that day. Overall, we are grateful for the time and care Mark and his employees took to ensure my parents safety. Thank you!! I highly recommend this company !
Response from the owner:Hi Neville, Thank you for your kind review. I am very happy to hear you were pleased with your stairlifts. And glad we were happy to sort that hiccup quickly!
Carm Di Pietro
Fantastic service from both Mark & Adam!! They were super helpful, respectful, kind and supportive to my parents needs. Highly recommend this Hamilton team!
Response from the owner:Thank you Carm, for your kind review! I will be sure to pass your kind words onto the team. And thank you for choosing us for your parent's stairlift.
Gino Conte
I usually don’t write reviews, but I had to for this company.
Mark ( the owner) came over to give me a quote for a stairlift, he was very pleasant and polite. He recommended different options to meet our needs. We decided to have the stairlift store install the lift;
2-3 days later I got a call from Mark saying that the stairlift was ready to be installed. We setup an install date and
Frank the installer came over to do the work.
Frank was very knowledgeable, professional and polite. He answered all my questions. His work was outstanding. If you are looking to have a stairlift installed call the stairlift store
You won’t be disappointed, trust me !!
Response from the owner:Gino, Thank you for such a kind and detailed review. We really appreciate you choosing us for your stairlift. And I will be sure to pass the kind words on to Frank as well. Please do not hesitate to reach out in the future if you have any questions regarding your stairlift.
Kathy Patterson
The people associated with the store were all awesome, I’ve never had so much kind help grime any other place. Mark is an awesome persona and really cares about people and helping them out!! His repair men were so curious and kind. They really stand behind their product and are there to fix anything that goes wrong. Your staff is awesome and a pleasure to have in my home….. very respectful of my property, Thanks Mark…..you are awesome, I can’t thank you enough ❤️
Response from the owner:Kathy - thank you for your review. And Thank you for the kind voicemail you left us as well - it was so nice to hear that you were pleased with our service. I will also pass your kind words on to our team. If you have any future questions or concerns regarding your stairlift please don't hesitate to reach out.
Ed Pendy
Mark was very helpful and went out of his way to find parts for our Acorn Stairlift. Great customer service and very knowledgeable. Very quick response to our request for parts.
Response from the owner:Ed - Thank you for your review. Glad we were able to help. Please don't hesitate to reach out with any future questions or concerns regarding your stair lift.
Jason Speight
My father recently fell down some stairs.I called Mark and he and his team had a new stair lift in my parents home in a couple of days.In fairness we could have had it sooner.The whole experience has been nothing but positive.I wouldn't hesitate to call Mark again.
Response from the owner:Jason - thank you for your review. I'm glad to hear your experience with us was positive. We always try to respond to requests ASAP and have the stairlift installed quickly as well. If you have any future questions regarding your father's stairlift please don't hesitate to reach out
Tom Patti
Had stairlift installed 4 days ago…excellent!
Mark responded quickly and arranged for a consultation immediately. Frank installed the chair lift and did a great job. He instructed us on the use of it, etc.
I chose The Stairlift Store because a family member recommended this company. After I read the other reviews, I made the decision to have this company do the job.
I am very pleased with the results and I would recommend this company to anyone with mobility issues that needs assistance on the stairs.
Thank you … Anne
Response from the owner:Tom - Thank you for your review. I am happy to hear you were pleased with our service. I will be sure to pass your kind words over to Frank too. And thank you for mentioning the referral. We receive many requests from referrals and it lets us know we're doing a good job. Please don't hesitate to reach out with any future questions or concerns regarding your stair lift.
J Prewitt
We had a chair installed last week, and so far, we are finding it very easy to use, and super helpful. Frank was very professional when installing, spent time explaining everything to us, and we appreciated how quickly the whole process from quote to installation was.
Response from the owner:JP - Thank you for your review. I'm glad to hear you were please with your stairlift installation. I will pass your kind words over to Frank too. Please don't hesitate to reach out with any questions or concerns regarding your stair lift.
Susan Clark
I’m posting this review to reach others, to take at least one thing off your plate of stress, if you have become a caregiver to a family member, finding services to help that can be trusted is stressful and can feel too much like a crap shoot.

You won’t find a better provider if you need a stair lift installed in a home.

They are cost conscious, offering used stair lift options if they’re available. They provide a warranty, that does not come with a service call cost. They’re honest and informative by advising the repair only needs a part and tracking said part down if it’s possible. When it would be easier for them to make more money by just saying a whole motor needs replacing etc. Their installers are extremely knowledgeable, considerate and trustworthy.
You won’t worry while they’re in your home.
Response from the owner:Susan, thank you for your review. It's so nice to hear that we were able to help with your stairlift. I understand what you're saying with regards to searching for reputable providers that will take care of family members. We really appreciate your trust and don't take it lightly. Thank you for choosing us for your stairlift. And please don't hesitate to reach out in the future with any questions or concerns.
Thomas Moore
The STAIRLIFT Store was great to work with. I had to relocate a chair lift for a family member. The people (Frank and Mark) were easy to talk with and answered all my questions. They took the time to talk with me so that I knew what needed to be done and how it would be done.
I have referred the STAIRLIFT store to friends for when a chair lift is needed.
Response from the owner:Thank you for the review, Thomas. I am so glad to hear that you were happy with our service regarding your stair lift. I will be sure to pass your kind words over to Frank. I also wanted to thank you for the referrals - It lets us know we're doing something right! Please don't hesitate to reach out in the future regarding your stairlift. Thank you
Donna Lero
Wonderful experience. Very responsive, installation within a week of first contacting this store. Mark got back to me right away. Adam was efficient, answered all my questions, very supportive. I would definitely recommend them!
Response from the owner:Hi Donna, Thank you for your review. I am glad to hear you're happy with your stairlift installation. I will also be sure to pass your kind words on to Adam. Please don't hesitate to reach out for any further stairlift needs.
Scott Webster
Very fast and courteous. In and out within a few hours Thank you for the peace of mind Scott.
Response from the owner:Hi Scott. Thank you for your review. I am very happy to hear we could help with your stairlift.
M Abraham
As always prompt and personable
Response from the owner:Thank you for your review! Glad we were able to help you with your stairlift needs.
Atom Webstar
The Stirlift store was amazing adam was very helpful and understanding and was very quick at putting the lift up. Thank you for your hard work
Response from the owner:Thank you for the review Atom! I will be sure to pass your kind words on to Adam. Very happy to hear you're happy with your stairlift.
Louise Booth
The staff of The Stairlift Store are all very friendly, kind and helpful. Mark was accommodating in setting up a convenient time for a site & quote visit; Frank was very helpful and informative in giving us information, patiently and clearly explaining all the information to my very elderly parent; and Adam was very friendly, efficient, and thoughtful both during the installation and tutorial for its use. The Bespoke lift is fantastic - easy to use, quiet and lovely looking. It has given new independence for my parent!! Thank you, all!
Response from the owner:Hi Louise. Thank you for your review! I am so happy to hear that everyone along the way was helpful with your stairlift purchase. I will be sure to pass the kind words on to Adam & Frank.
Mary Gray
The installation was quick and efficient and the product works great. The time from quote to installing was very fast.
Response from the owner:Thank you for the review Mary. We try to be as quick as possible with our stairlift installations! And glad we met your expectations.
Annette Amin
I had a chair lift installed at my house for my Mother a few months back. Mark was very quick in responding, gave me very good advice and was a good support for me at the time. Between Mark and Adam, I had peace of mind. The work was done efficiently and quickly, no mess to clean up. Thank you
Response from the owner:Hi Annette, Thank you for leaving a review. We are very happy to hear you and your mother are pleased with our advice regarding your stairlift. I will be sure to pass your kind words on to Adam.
SOPH
I can't thank Mark, Frank and Adam enough for my parents' new stairlift and their wonderful customer service. From quote to installation was 3 days. The installation itself only took a couple of hours and was ready to use immediately. Thank you again for making my parents' lives easier and safer!!
Response from the owner:Thank you Sophie for your review! I will be sure to pass your kind words on to Adam and Frank. Thank you for choosing us for your stairlift installation
Tamara Hasan
Very pleased with the service
We contacted Mark and asked for a quote and he responded in no time with accurate assessment after sending the responsible team for measurements. The entire team is very professional and punctual with their timelines.
Highly recommended in case you need a stairlift in your house.
Response from the owner:Hi Tamara, Thank you for your review. We are very happy to hear you happy with our process! Thanks for choosing us for your stairlift.
Paul Chang
Very professional throughput the entire process delivering exactly what was promised.
Response from the owner:Hi Paul, Thank you for your review. Glad to hear we lived up to your expectations! Have a great day
Marilyn Cooper
When the time came to get a stairlift, I did my research. I chose The Stairlift Store. The entire team has been great and the experience has been seamless. I highly recommend them.
Response from the owner:Thank you Marilyn, we appreciate your kind review. And thank you for choosing us for your stair lift. Have a great day
Derek Bender
Mark and his team are incredible, they always take care of their customers and care about them.
Response from the owner:Thanks Derek, we appreciate your kind review!
Sandra Sorichetti Baiao
I contacted Mark for a quote on July 24. July 25 Adam came by and took measurements. July 26 Frank came and installed the stairlift. It was needed to be done for Saturday with my mother in law coming home from hospital. Absolutely fantastic service! Thank you Mark Adam and Frank so much!! Cheers!!
Response from the owner:Hi Sandra, Thank you for the review. I'll be sure to pass your kind words on to Frank & Adam. Thank you for choosing us to install your stairlift. Have a great day!
Ann Girvan
Very pleased with service I received from the Stairlift Store. Have used then since 2012.
Response from the owner:Hi Ann, Thank you for your kind review. And I'm glad to hear you're happy with our service for your stairlift. Have a great day.
Abi Monrad
I had been hit with a power surge and Mark and Frank found that the transformer was burnt out and had my lift up and running again
Response from the owner:Hi Abi, Thank you for your review. Glad to hear we were able to figure out the issue with your stairlift. Please don't hesitate to reach out in the future!
Liesl DesLauriers
Unbelievable service from start to finish!
I had a very specific last minute request (left a message late on the weekend) and Mark promptly called me back and accommodated my needs. I needed additional track and hardware for a older model lift. Mark, immediately understood the requirements from the photos I sent him. He cut the pieces the exact length required, and had them along with some extra parts, ready for pickup the next day. He was an absolute pleasure to deal with and demonstrated all the traits of a true problem solver. I wish more people were like him.
Response from the owner:Hi Liesl. Glad that we were able to help with your specific request for the stairlift parts. Thank you for your review!
C Melo
Got referred to Mark (The stairlift Store) from a friend of a friend and from the very initial call when I spoke to Mark I knew that he was different from all the other places I had called and I called quite a few of them. Mark was very pleasant to speak to on the phone and listened patiently to all my concerns and educated me also on the product. I had called on behalf of my elderly parents. Mark had scheduled me in for a visit with a wonderful rep named Linda she reached out to me over the phone arranged a time date to meet and went over the locations of where we were going to install the stairlifts (we went with 2 straight stairlifts instead of the curved) we were given the pros and cons of both and decided to go with 2 straight stairlifts (due to stair design) Linda was so pleasant and patient also to deal with throughout the whole process not only did she show up the day of installation to ensure everything was going well but also surprised my parents with ordering the cushion covers for the stairlift to match my parents decor they had….left my parents speechless now that is service. The A++ service didn’t stop there now comes the installation, our installer Adam, well what I can say he was also so pleasant to deal with, he was so professional throughout the whole process and left the working area cleaner than it was after the installation was complete, he was so patient with my parents when he went through the operation of the stairlift , he took the time needed to ensure that they were comfortable with the stairlift and its operation before he left. I am so glad The Stairlift Store has addressed many limitations that my parents had that they no longer have to deal with. I want to send a huge thank you to Mark and his amazing team at The Stairlift Store they had made this process so painless and easy, I would HIGHLY recommend anyone to deal with Mark and his crew at The Stairlift Store.
Response from the owner:Wow! Thank you for such a kind review - and even mentioning specific members of The Stairlift Store team. We are so glad to hear you're happy with your stairlift purchase. I will be sure to pass on your kind words to Linda and Adam. If you have any questions related to your stairlift in the future please don't hesitate to call!
Robert Musa
Mark was patient, friendly and extremely helpful. I had some troubleshooting questions and any time I called, Mark got back to me in short order and answered all my questions. Great customer experience!
Response from the owner:Hi Robert. Thank you for your kind words and review! Glad we were able to answer your stairlift related questions
David G Bahra
"Mark is very helpful even if they do not make a sale. Their commitment to providing the best customer service is highly commendable. I would highly recommend them."
Response from the owner:Hi David, Thank you for your kind words. We always like to be able to help if we can!
Jean Robertson
I’m extremely pleased with The Stairlift Store. I contacted the company on-line on a Sunday , within 1/2 hour Mark called me, set up an appointment and the stairlift was installed on Wednesday the same week. I thought I should get a brand new unit for my husband, but was so pleased, that I was not directed to a new unit, rather to a used unit, which would function better in tight situation. We are extremely please with the unit, with the price , the warranty and with the exceptional service provided by the company. The installer was great too! A great big THANK YOU to you all!
Response from the owner:Hi Jean, Thank you for your kind words! I am glad to hear you are pleased with your used stairlift. And as you said new is not always the best option depending on what you're looking for! Please don't hesitate to reach out if you have any questions regarding your stairlift. Have a great day