The Stairlift Store

Get a Free Quote
(905) 690-7368

Helping you purchase and install your stairlift.

Achieve the freedom you deserve through safe, comfortable, and custom mobility solutions.

Get a Free Quote
Call: (905) 690-7368
Stair lifts for Seniors

Helping you purchase and install your stairlift.

Stair lifts for Seniors

Achieve the freedom you deserve through safe, comfortable, and custom mobility solutions.

Get a Free Quote
Call: (289) 768-9038

Have a question? We might have an answer on our FAQ page.

100% Satisfaction Guarantee

If you’re not happy with your Straight Stairlift we will come and remove it with 100% money back. 

Why choose The Stairlift Store?

Reliable Accessibility

Affordable and reliable mobility solutions to maintain your independent lifestyle and give yourself the freedom you deserve.

Compassion

We are committed to an empathetic and caring approach to customer service as our clients navigate this transition period.

Experienced & Professional

Exceptional customer service with over 30 years of experience, providing quick and easy installations.

Honesty

We'll give you the knowledge and support to find a product suitable for your home and needs.

Step 1

stairlift consultation

Contact Us

Call us and book your FREE NO OBLIGATION in home estimate.

Step 2

curved stairlifts for seniors

Talk to A Specialist

Someone from our team will come out and visit your home to evaluate which option suits your needs best & obtain measurements of your stairs and answer any questions you may have.

Step 3

women discussing stairlifts

Place Order

Decide which option is best for you and we will schedule an installation date.

Step 4

Installation of stairlift

Installation

Installation typically ranges from 1.5-2 hours And we will provide a demonstration on how to use your new lift.
Get a Free Quote

We’re here to put your mind at ease.

We’ve installed over 1,000 stairlifts, so you can count on us to do the job right. We understand the difficulty of this transition, so we go the extra mile to show that we care. Always transparent about our process and pricing, we’re here to answer any questions about your new mobility solution.

stairlifts for sale
01.
  • Stay in the home you love.

Life is too short to sacrifice your comfort. Enjoy your home for many more years.

Our process always starts with a no obligation quote. We understand no two homes are the same which is why we take the time to get to know you, your situation and your home.

Get a free quote
Call: (905) 690-7368
Mark Glenney

Experience you can trust

With over 30 years of experience and 1,000 stairlifts installed, Mark Glenney, a local entrepreneur who has been involved in the healthcare industry for many years, started The Stairlift Store in 2011.

After realizing the sales and services offered when it came to stairlifts, Mark was determined to not only make the process better, but also focus on offering the best experience possible for his customers going through this transition period.

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ACCREDITED BUSINESS
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Carrying only the best stairlift brands Ontario has to offer!

Which stairlift is right for your home?

Stairlift example

Straight Stairlifts

Simple and elegant, a straight stairlift helps you effortlessly navigate up and down your stairs.

Learn More
acorn 180 curved stairlift

Curved Stairlifts

Crafted to fit the shape of your stairs, a curved stairlift takes you around corners with ease.

Learn More

Outdoor Stairlifts

Make every part of your living space accessible; that also includes all outdoor areas.

Learn More
stair lift for seniors

Pre-owned and rental options

Hesitant about committing to a brand new stairlift?

We’ve got you covered. Though stairlifts are tax-deductible and covered by some health insurance, we understand that a brand new purchase is not everyone’s preference.

That’s why we offer high-quality, affordable alternatives, including pre-owned stairlifts, as well as long-term and short-term stairlift rentals.

Pre-Owned & Rental Options

The best stairlift brands Ontario has to offer.

ACORN STAIRLIFT
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We work hard to form lasting trust between staff, our customers and their loved ones.

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Customers Reviews

5/5
Thank you Mark for responding to our phone calls so quickly & locating a stairlift chair for us to rent within a day to assist our family. You were very professional as was Adam who did the installation. Only took approximately 30 minutes for installation & instructions given were very clear. We were told if we had any further questions or concerns to contact them immediately. Very good service indeed! Would recommend thestairliftstore.ca in a heartbeat!
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Cameron Henderson
5/5
We cannot say enough about Mark and his service. He installed a curved stairlift at my mother-in-law’s 18 months ago, which has allowed her to stay in her home. On a few occasions, we’ve had to service the equipment and he has been so prompt to come himself or send Adam, and the issue is always resolved. We would definitely recommend this company as the personalised touch is appreciated.
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Sabrina C.
More Reviews
5/5
Recently my father had a stroke while down in florida, and was getting ready to come home for treatment, however it was decided he was going to need a lift. I called Mark at The Stair lift store, explained the situation and 3 days later we had a new lift installed. It was a pleasure dealing with someone who actually picked up the phone, and i was able to actually get information directly on the phone from him at the time. Adam on the install was courteous and professional. I would absoultly recommend these guys should you need a lift or service
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Dan Hulleman
stairlift for curved stairs
100% satisfaction guarantee.
If you’re not happy with your Straight stair lift, we will come and remove it with 100% money back guarantee.

FREE NO OBLIGATION QUOTE!

  • 30+ years as a local small business.
  • Top brand models available.
  • Exceptional Service + No-obligation Assessment
Google Rating
5.0
Based on 237 reviews
Vincenzo LoGiudice
Great customer service! Mark was wonderful!
Just drove to Burlington and the guy hooked us up! Your a life saviour !
BTC
They go above and beyond right from the first phone call to get a quote, to installation and service is exceptional.
Definitely a reputable caring and honest company to deal with.
Wendy Soyka
I would highly recommend The Stairlift Store for anyone requiring in home assistance with mobility. Glen did an amazing job in installing our lift - understanding of our needs and beautiful results which were up in running in a few hours. It has made all the difference in my navigating around our home comfortably. Thank you Mark and Glen!
Response from the owner:Hi Wendy. Thank you for your review. I will be sure to pass your kind words on to Glen as well. Thank you for choosing us for your stair lift and please don't hesitate to reach out if you have any questions in the future.
Rick Williamson
If there is ever a Saint of chairlifts,Mark definitely has my vote! He can translate DYI garble into chairlift geekspeak with amazing ease.Unruffled,courteous,understanding same day service with a price that was virtually non existent.Thank you again Mark for being the nice guy I was told you were.
Tina De Feo
If you are looking to install a stairlift I highly recommend The Stairlift Store. Mark was polite and professional. Quickly returned my phone calls and messages. He was patient in answering all the questions we had.
Frank did a great job installing the 2 stairlifts and explained step by step how to use it.
Kevin White
After being ignored by Acorn for 2 hours, by luck I called the stairlift store and left a message. Within minutes ON A SATURDAY Mark called me back and came by within the hour to help me out. He gave me a work around so my mother would not be put at risk. Best service call rate. Half the Acorn cost. You want to do business here. Best in class.
This the second review:
So Mark saved the day once again. My 97 year old mother got stuck in the basement. Lucky there is a phone to call me. So I came running.
After some words with Mark I was able to understand the problem and come up with a solution on my own. I called him back to report my success so he will have a solution in his back pocket for an unusual problem. I rarely post a review but I can't say enough good things about the stair lift store.
Response from the owner:Hi Kevin, Glad we were able to help with your acorn lift. If you have any other questions about your stairlift don't hesitate to reach out.
Trivéa Isaacs
Heartfelt appreciation to Mark at the Stairlift Store. My mother's stairlift (installed 15+ years ago) suddenly stopped working. The battery was fully charged, the safety sensors were responsive, yet the unit did not display any error codes and would not move in spite of my husband's best efforts. We left a detailed message at the Stairlift Store, and Mark returned our call within 15 minutes. He patiently walked my husband through several steps, diagnosed the problem, and guided us through the resolution. We are extremely grateful to Mark for his support. Mark cares about people, and we would whole-heartedly recommend him and the Stairlift Store to anyone. Exceptional Customer Service!
Annika Parker
Friendly and helpful! Mark took my phone call on a Saturday and help me trouble shoot issues with my mum's stairlift- (I wasn't even sure where it had purchased it from, but he helped me regardless)
Saved me an expensive service call!
Definitely recommend the Stairlift Store!
Christine Rbion
Big shout out to William from The Stairlift Store for superior customer service. He arrived to troubleshoot my parent's Stairlift and found it was in working order. He took the time to answer all questions and let my dad do a test run on the unit. William was so friendly and patient while re-educating the family on the correct operation including when to use the remote. His clear communication and personable manner made our experience fantastic. The owner Mark has great employees.
gare black
Thank you to the staf at The Stairlift Store for there prompt and concise response to our needs.
Joe Murphy
I would very much recommend Mark and the Stairlift Store. I was able to get Mark to do a home inspection and provide a quote and then arrange installation on the same day. Totally amazing. The installation went fantastic. Like I said to the installation technician, I should have called Mark a year ago. My mother is going to love her new stairlift.
Response from the owner:Hi Joe. Thank you for your kind review. I am so glad you're happy with the stair lift we provided - and I hope your Mom is pleased too. If you have any future questions regarding your stair lift please don't hesitate to reach out. Thank you.
Mike Sharples
You guys are life savers. The call and installation in one day.👍😊
Response from the owner:Hi Mike - glad we were able to help and provide a quick turnaround with your stair lift. Thank you for taking the time to leave a review.
Lynne Neyers
I phoned all worried about my stairlift. It had stop working. Mark arranged on a Friday afternoon to have my machine serviced. Frank, the service person came by 3 pm. He was polite, professional, and still had a sense of humour on a Friday afternoon on his last call of.the day. Thank you Frank!!!You can not go wrong with this company. Excellent, kind,and professional owner and technicians. I have been a client since 2018, and they have always stood behind their equipment. You will feel you are in capable, caring hands.
Lynne Neyers
Response from the owner:Hi Lynne. Thank you for your kind review. I'm glad to hear that Frank was able to help with your stair lift. I will be sure to pass your kind words on to him. Thank you for trusting us with all your stair lift needs since 2018.
Steve Watt
The Stairlift Store proved to be a customer focused supplier of stairlifts. I recently had the pleasure of dealing with Mark for replacement parts for my Mother's lift. They were understanding and professional and went above and beyond my expectations. Thank you for your kind assistance, Mark.
Highly recommended.
Response from the owner:Hi Steve - thank you for your kind review. Glad we were able to assist with the replacement parts for your Mom's stair lift. Please don't hesitate to reach out in the future if you need anything else.
L F
For excellent customer care and expedient quality workmanship, the StairLift Store does not disappoint. Kudos to the team! We received our quote in the morning and by mid-afternoon our stairlift was installed with perfection!
Thank you, Mark and Frank! We couldn't be more pleased!
~Filice family
Response from the owner:Thank you for your kind words. I will be sure to pass them on to Frank as well. Thank you for choosing us for your stairlift. And if you have any questions in the future please don't hesitate to reach out.
Gillian Barrett
I will absolutely recommend Mark and the Stair Lift Store to everyone.
I called Mark on Thursday looking for a used stair lift for my Mom. She has terminal cancer and recently got sick with pneumonia. We needed this stair lift put in as soon as possible, for the best price possible. Mark was amazing and told me he had a few used lifts available, one that would fit our space and needs perfectly. He also told me that they would be happy to come and take measurements that day and install the lift on the next day, Friday.
Friday morning at 9am, Frank called me to say he was loaded up, on the way and would arrive by 10am as I live in Guelph. He was right on time. He came in the house, had a quick look and told me he could have our lift installed in an hour. I sat down and watched some TV and before I knew it, Frank was done! He was friendly, professional and efficient. Done in an hour bang on, if not a few minutes less. Frank then showed me how to use the lift, explained codes on the unit, explained best cleaning practices and told me if I have any problems or questions to just call and let them know.
This process took less than 24 hours from my first phone call to Mark to Frank finishing installation.
I couldn't have asked for a quicker, smoother more pleasurable experience. This lift will make a huge difference for my Mom still having some independence in the house. It also means that she doesn't need to waste energy trying to get up and down the stairs or feel like a burden on us needing help to get around.
Thank you so much Mark and Frank for making this so easy for us.
This will absolutely change my Mom's life in the best way.
Response from the owner:Hi Gillian. Thank you for your kind words and detailed review, I will pass this on to Frank as well. We are so glad that we could help you and your Mom during this difficult time. We pride ourselves on our responsiveness and try to take care of everyone as quickly as possible. Thank you for choosing us for your stair lift. And if you have any questions regarding your stair lift in the future please don't hesitate to reach out.
Anthony Sanna
Thanks for the professional, same day service. Much appreciated.
Response from the owner:Hi Anthony - thank you for your kind review. Glad we were able to assist with your stairlift. Have a nice day
ken robb
Mark and the Stair Lift Store in Hamilton were just superb in getting a stair lift in our house for my wife. I sent a message through the website on Sunday and we had the lift installed by Glen on Monday morning all the way down in Port Dover. I have never experienced such responsive customer service ever. Mark made this so easy and Glen, who has serviced this stuff for a long time, was ultra efficient. My wife was struggling with the stairs, but problem solved inside of a day. What a great business!!
Response from the owner:Hi Ken - Thank you for your kind review. We pride ourselves on our responsiveness. And I will be sure to pass your kind words on to Glen as well. Thank you for choosing us for your stair lift. And if you have any questions in the future regarding your stair lift please don't hesitate to reach out. Thank you.
maureen flynn
The Stair lift Store installers were so respectful and professional in their service to me. They worked together well, worked quickly and showed me how to operate the lift. They were clear in explaining the warranty and how to receive a service call if needed. This was so important to me as I was trying to deal with the fact that I needed a stair left. Their help was immeasurable. Thank you!
Response from the owner:Hi Maureen. Thank you for your kind review. I will pass on your kind words to the team as well. If you ever need any further assistance with your stair lift please don't hesitate to reach out. Thank you.
Wendy M
This company is amazing-110%. You will not get better quality service and professionalism anywhere else. I don't write reviews, but I had to in this case. Honestly from the installation to maintenance of the chair has great. Thank you Mark and staff!
Response from the owner:Thank you for the kind review Wendy. So glad you were happy with our service for your stair lift. And thank you for also taking the time to write this review - even though you normally don't write reviews. We appreciate it.
paul Morris
I am located in Brantford and am having some minor problems with my chair lift. I called the chair lift store and was pleasantly surprised when Mark suggested I try a few minor adjustments myself. I appreciate the helpful advice and saved a service call thanks to Mark. Paul Morris
Response from the owner:Thank you for your kind words Paul. Glad we were able to assist you with your stair lift. If you have any further questions please don't hesitate to reach out.
Gurjot Singh
Great Experience with Stair Lift Store & Mark!

I recently reached out to Stair Lift Store to inquire about a stair lift, and even though I didn’t visit the store in person, my experience over the phone was excellent. Mark was incredibly helpful, knowledgeable, and patient in answering all my questions. He took the time to explain different options, pricing, and installation details, making the whole process easy to understand.

Even without seeing the products in person, I felt confident in their quality and service just from my conversation with Mark. It’s clear that customer satisfaction is a top priority for him and his team. If you’re looking for a reliable stair lift provider with outstanding service, I highly recommend Stair Lift Store!
Response from the owner:Hi Gurjot. Thank you for your kind and thorough review. I'm so happy to hear you felt comfortable with us from our phone conversation, and ultimately the stair lift installation. You're right, customer satisfaction is a top priority for everyone at The Stairlift Store. I'm very glad to hear you appreciate that too. If you have any future needs regarding your stair lift please don't hesitate to reach out. Thank you
conventbaker
Service was fast & professional - our home has two flights of stairs & a landing - this is perfect for our needs A+
Response from the owner:Thank you for your kind review. And for adding pictures! I'm very happy that the two stairlifts are working well and provided a suitable solution for you. Please don't hesitate to reach out regarding any future need regarding your stair lifts. Thank you
John Smith
Had our starlift for over a year and recently had a small malfunction. Called and repair people were at my door in less than 1 hour. Totally fix minor problem in 30 minutes. Now that is service. Very professional people and can't rate them high enough. Recommend them 100%. The Stairlift Store, only place to buy. Thanks again guys.
Response from the owner:Hi John, Thank you for your kind review. I'm glad we were able to have everything sorted out so quickly! It's something that we focus on and it's so nice to hear that you appreciate that. If you need anything else regarding your stairlift please don't hesitate to reach out. Thank you
Donald Moore
Mark and his installation crew installed a second stairlift in our home and came back several times till we were happy with it. They are tops in their field!
Response from the owner:Hi Donald, Thank you for your kind review. It's important to make sure that all clients are happy with their stairlift - and you were no exception! If you have any questions or concerns about your stair lift in the future please don't hesitate to reach out. Thank you
Rina Jain
Got stair lift installed !
A life saver , done by most professional people !
Very pleased with the product and excellent service !
Very helpful and explained everything !
Totally satisfied !
Rina Jain
Response from the owner:Hi Rina, Thank you for your kind review. We pride ourselves on being professional and I will pass on your kind words to the rest of the team here. If you have any questions or issues with your stair lift in the future please don't hesitate to reach out. Thank you
Mountain w Studio
I just wanted to leave a comment here about the most amazing service we received from Mark in the installation and the helpful advice that he gave regarding our acorn stairlift . He was readily available by phone to help us trouble shoot our lift issues , even though it had been four years since the install. Highly recommend this company!!
Response from the owner:Thank you for the kind review. We always try to be accessible for clients reaching out. We understand how important a working stairlift is! If you have any questions or concerns about your stair lift in the future please reach out. Thank you
Fran Szypula
If I could have given this company ten stars, I would have!! Very professional and efficient. Our 20+ year old stairlift had not been working for some time. William arrived at our home to provide a quote for a new one (or possibly a used one). But on assessing the situation, he suggested that we try a new battery (we had been told by another company that batteries for our older model lift were no longer available).
William went out to his car, obtained a new battery and in no time, had it installed!! The stairlift now works perfectly!! So refreshing to work with a company that values honesty and integrity!! We highly recommend this company!
Response from the owner:Hi Fran, Thank you taking the time to leave a review. I'm so glad to hear that William was able to find an appropriate (and low cost) solution to the issue with your stair lift. If you have any questions in the future about your stair lift please don't hesitate to reach out. Thank you
Dave Thomson
Just had a really informative chat with Mark regarding my equipment situation at home, really nice fellow and Mark provided me with some valuable info in how to proceed. If in the future I need new equipment you can rest assured I will be giving Mark a call back. Service like this is hard to find nowadays.
Response from the owner:Hi Dave, Thank you for your kind review. Please don't hesitate to reach out again for any questions regarding your stair lift.
Sharon Fair
Thank you Mark, William and Frank for your wonderful customer service. You have all been a pleasure to deal with.
-Larry & Sharon
Response from the owner:Hi Sharon, Thank you for the kind review, Sharon & Larry. I will be sure to pass your kind words on to William & Frank as well. If there's anything else you need regarding your stair lift please don't hesitate to reach out!
Michael Hardman
I recently needed a part for my Acorn Superglide 120 stair lift, and I was fortunate to deal with Mark. His expertise and willingness to help were second to none. Mark went above and beyond to ensure I got exactly what I needed, providing clear advice and guidance throughout the process. The part arrived quickly, and my stair lift is now working perfectly again. It’s rare to find such excellent customer service these days, and I can’t thank Mark enough for making what could have been a stressful situation so simple. Highly recommend!
Response from the owner:Hi Michael, Thank you for the kind review. I'm glad we were able to assist with your stairlift. Please don't hesitate to reach out with any further questions regarding your stair lift
Play List Geraldo Wall
Thank you for the Stairlift instruction. It is working well. Frank the Installer did an excellent job. Very courteous and professional. Thanks again The Stairlift Store for the Liftchair.
Thank You,
Geraldo Wall
Response from the owner:Thank you for the review Geraldo! If you need any further assistance with your stairlift please don't hesitate to contact us.
Laurie White
Thank you Mark for your supportive compassion that helped my husband overcome his reluctance to consider the stairlift. After William installed it, my husband began happily and easily using it. We're grateful, and I am relieved beyond words. So glad I called your company. One less worry!
Response from the owner:Thank for your kind review, Laurie. I'm glad to hear your husband is happily and easily using his stairlift. I will be sure to pass your kind words on to William as well.
Janet Linton
I reached out to Mark about a stair lift. My friend needed temporary assistance to get to her daughter’s rehearsal dinner and wedding. Within an hour of my call he was on site to survey the location and the lift was installed days later. We are truly grateful for your professionalism and speed in this situation. You saved the day! Thank you!!
Response from the owner:Thank you for the kind review Janet. I'm glad the stairlift met your friends need and could get her to the rehearsal dinner! Can't be missing that!!
Ernie Gauthier
I have been a customer since 2014. Whenever I’ve had to problem with one of my stairlifts Mark has been very quick to respond. Whether it’s Mark or one of his crew, you can always depend on friendly and reliable service.
Response from the owner:Thank you for the kind review Ernie. And for choosing us for all your stairlift needs. Please don't hesitate to reach out anytime in the future if you need further assistance with your stair lift.
Neville Nazir
I was in need of 2 stairlifts in my parents home rather urgently. After calling a few companies (one was extremely rude), we decided to go with The Stairlift store. Mark was very helpful from the first phone call, and was able to have both stairlifts installed within a few days. One of the stairlifts had a small problem within the first few days, but was quickly fixed as a technician came that day. Overall, we are grateful for the time and care Mark and his employees took to ensure my parents safety. Thank you!! I highly recommend this company !
Response from the owner:Hi Neville, Thank you for your kind review. I am very happy to hear you were pleased with your stairlifts. And glad we were happy to sort that hiccup quickly!
Carm Di Pietro
Fantastic service from both Mark & Adam!! They were super helpful, respectful, kind and supportive to my parents needs. Highly recommend this Hamilton team!
Response from the owner:Thank you Carm, for your kind review! I will be sure to pass your kind words onto the team. And thank you for choosing us for your parent's stairlift.
Gino Conte
I usually don’t write reviews, but I had to for this company.
Mark ( the owner) came over to give me a quote for a stairlift, he was very pleasant and polite. He recommended different options to meet our needs. We decided to have the stairlift store install the lift;
2-3 days later I got a call from Mark saying that the stairlift was ready to be installed. We setup an install date and
Frank the installer came over to do the work.
Frank was very knowledgeable, professional and polite. He answered all my questions. His work was outstanding. If you are looking to have a stairlift installed call the stairlift store
You won’t be disappointed, trust me !!
Response from the owner:Gino, Thank you for such a kind and detailed review. We really appreciate you choosing us for your stairlift. And I will be sure to pass the kind words on to Frank as well. Please do not hesitate to reach out in the future if you have any questions regarding your stairlift.
Kathy Patterson
The people associated with the store were all awesome, I’ve never had so much kind help grime any other place. Mark is an awesome persona and really cares about people and helping them out!! His repair men were so curious and kind. They really stand behind their product and are there to fix anything that goes wrong. Your staff is awesome and a pleasure to have in my home….. very respectful of my property, Thanks Mark…..you are awesome, I can’t thank you enough ❤️
Response from the owner:Kathy - thank you for your review. And Thank you for the kind voicemail you left us as well - it was so nice to hear that you were pleased with our service. I will also pass your kind words on to our team. If you have any future questions or concerns regarding your stairlift please don't hesitate to reach out.
Ed Pendy
Mark was very helpful and went out of his way to find parts for our Acorn Stairlift. Great customer service and very knowledgeable. Very quick response to our request for parts.
Response from the owner:Ed - Thank you for your review. Glad we were able to help. Please don't hesitate to reach out with any future questions or concerns regarding your stair lift.
Jason Speight
My father recently fell down some stairs.I called Mark and he and his team had a new stair lift in my parents home in a couple of days.In fairness we could have had it sooner.The whole experience has been nothing but positive.I wouldn't hesitate to call Mark again.
Response from the owner:Jason - thank you for your review. I'm glad to hear your experience with us was positive. We always try to respond to requests ASAP and have the stairlift installed quickly as well. If you have any future questions regarding your father's stairlift please don't hesitate to reach out
Tom Patti
Had stairlift installed 4 days ago…excellent!
Mark responded quickly and arranged for a consultation immediately. Frank installed the chair lift and did a great job. He instructed us on the use of it, etc.
I chose The Stairlift Store because a family member recommended this company. After I read the other reviews, I made the decision to have this company do the job.
I am very pleased with the results and I would recommend this company to anyone with mobility issues that needs assistance on the stairs.
Thank you … Anne
Response from the owner:Tom - Thank you for your review. I am happy to hear you were pleased with our service. I will be sure to pass your kind words over to Frank too. And thank you for mentioning the referral. We receive many requests from referrals and it lets us know we're doing a good job. Please don't hesitate to reach out with any future questions or concerns regarding your stair lift.
J Prewitt
We had a chair installed last week, and so far, we are finding it very easy to use, and super helpful. Frank was very professional when installing, spent time explaining everything to us, and we appreciated how quickly the whole process from quote to installation was.
Response from the owner:JP - Thank you for your review. I'm glad to hear you were please with your stairlift installation. I will pass your kind words over to Frank too. Please don't hesitate to reach out with any questions or concerns regarding your stair lift.
Susan Clark
I’m posting this review to reach others, to take at least one thing off your plate of stress, if you have become a caregiver to a family member, finding services to help that can be trusted is stressful and can feel too much like a crap shoot.

You won’t find a better provider if you need a stair lift installed in a home.

They are cost conscious, offering used stair lift options if they’re available. They provide a warranty, that does not come with a service call cost. They’re honest and informative by advising the repair only needs a part and tracking said part down if it’s possible. When it would be easier for them to make more money by just saying a whole motor needs replacing etc. Their installers are extremely knowledgeable, considerate and trustworthy.
You won’t worry while they’re in your home.
Response from the owner:Susan, thank you for your review. It's so nice to hear that we were able to help with your stairlift. I understand what you're saying with regards to searching for reputable providers that will take care of family members. We really appreciate your trust and don't take it lightly. Thank you for choosing us for your stairlift. And please don't hesitate to reach out in the future with any questions or concerns.
Thomas Moore
The STAIRLIFT Store was great to work with. I had to relocate a chair lift for a family member. The people (Frank and Mark) were easy to talk with and answered all my questions. They took the time to talk with me so that I knew what needed to be done and how it would be done.
I have referred the STAIRLIFT store to friends for when a chair lift is needed.
Response from the owner:Thank you for the review, Thomas. I am so glad to hear that you were happy with our service regarding your stair lift. I will be sure to pass your kind words over to Frank. I also wanted to thank you for the referrals - It lets us know we're doing something right! Please don't hesitate to reach out in the future regarding your stairlift. Thank you
Donna Lero
Wonderful experience. Very responsive, installation within a week of first contacting this store. Mark got back to me right away. Adam was efficient, answered all my questions, very supportive. I would definitely recommend them!
Response from the owner:Hi Donna, Thank you for your review. I am glad to hear you're happy with your stairlift installation. I will also be sure to pass your kind words on to Adam. Please don't hesitate to reach out for any further stairlift needs.
Scott Webster
Very fast and courteous. In and out within a few hours Thank you for the peace of mind Scott.
Response from the owner:Hi Scott. Thank you for your review. I am very happy to hear we could help with your stairlift.
M Abraham
As always prompt and personable
Response from the owner:Thank you for your review! Glad we were able to help you with your stairlift needs.
Atom Webstar
The Stirlift store was amazing adam was very helpful and understanding and was very quick at putting the lift up. Thank you for your hard work
Response from the owner:Thank you for the review Atom! I will be sure to pass your kind words on to Adam. Very happy to hear you're happy with your stairlift.
Louise Booth
The staff of The Stairlift Store are all very friendly, kind and helpful. Mark was accommodating in setting up a convenient time for a site & quote visit; Frank was very helpful and informative in giving us information, patiently and clearly explaining all the information to my very elderly parent; and Adam was very friendly, efficient, and thoughtful both during the installation and tutorial for its use. The Bespoke lift is fantastic - easy to use, quiet and lovely looking. It has given new independence for my parent!! Thank you, all!
Response from the owner:Hi Louise. Thank you for your review! I am so happy to hear that everyone along the way was helpful with your stairlift purchase. I will be sure to pass the kind words on to Adam & Frank.