Helping you purchase and install your stairlift.

Achieve the freedom you deserve through safe, comfortable, and custom mobility solutions.

Helping you purchase and install your stairlift.

Achieve the freedom you deserve through safe, comfortable, and custom mobility solutions.

Have a question? We might have an answer on our FAQ page.

100% Satisfaction Guarantee

If you’re not happy with your Straight Stairlift we will come and remove it with 100% money back.

Why choose The Stairlift Store?

Reliable Accessibility

Affordable and reliable mobility solutions to maintain your independent lifestyle and give yourself the freedom you deserve.

Compassion

We are committed to an empathetic and caring approach to customer service as our clients navigate this transition period.

Experienced & Professional

Exceptional customer service with over 30 years of experience, providing quick and easy installations.

Honesty

We'll give you the knowledge and support to find a product suitable for your home and needs.

Step 1

Contact Us

Call us and book your FREE NO OBLIGATION in home estimate.

Step 2

Talk to A Specialist

Someone from our team will come out and visit your home to evaluate which option suits your needs best & obtain measurements of your stairs and answer any questions you may have.

Step 3

Place Order

Decide which option is best for you and we will schedule an installation date.

Step 4

Installation

Installation typically ranges from 1.5-2 hours And we will provide a demonstration on how to use your new lift.

We’re here to put your mind at ease.

We’ve installed over 1,000 stairlifts, so you can count on us to do the job right. We understand the difficulty of this transition, so we go the extra mile to show that we care. Always transparent about our process and pricing, we’re here to answer any questions about your new mobility solution.

Experience you can trust

With over 30 years of experience and 1,000 stairlifts installed, Mark Glenney, a local entrepreneur who has been involved in the healthcare industry for many years, started The Stairlift Store in 2011.

After realizing the sales and services offered when it came to stairlifts, Mark was determined to not only make the process better, but also focus on offering the best experience possible for his customers going through this transition period.

We’re here to put your mind at ease.

01.

Life is too short to sacrifice your comfort. Enjoy your home for many more years.

Our process always starts with a no obligation quote. We understand no two homes are the same which is why we take the time to get to know you, your situation and your home.

02.

The simple solution to maintaining an independent lifestyle.

After we have installed the stairlift, we will demonstrate how it operates and make sure you are feeling confident and comfortable before we leave. One day is all it takes to regain your freedom.

With a quick process that doesn’t cause much disruption to you or your home, the average time for a stairlift installation is only 2 hours!

03.

Navigate your home worry-free, for both you and your loved ones.

The Stairlift Store has a lifetime warranty on the motor, gear box, and rail for all new stairlift purchases and a 5-year parts and labour warranty. On top of that, we also offer free service calls within the first year from the date of your stairlift installation.

Experience you can trust

Carrying only the best stairlift brands Ontario has to offer!

Which stairlift is right for your home?

Straight Stairlifts

Simple and elegant, a straight stairlift helps you effortlessly navigate up and down your stairs.

Curved Stairlifts

Crafted to fit the shape of your stairs, a curved stairlift takes you around corners with ease.

Outdoor Stairlifts

Make every part of your living space accessible; that also includes all outdoor areas.

Pre-owned and rental options

Hesitant about committing to a brand new stairlift?

We’ve got you covered. Though stairlifts are tax-deductible and covered by some health insurance, we understand that a brand new purchase is not everyone’s preference.

That’s why we offer high-quality, affordable alternatives, including pre-owned stairlifts, as well as long-term and short-term stairlift rentals.

The best stairlift brands Ontario has to offer.

We work hard to form lasting trust between staff, our customers and their loved ones.

Customers Reviews

 5/5

Thank you Mark for responding to our phone calls so quickly & locating a stairlift chair for us to rent within a day to assist our family. You were very professional as was Adam who did the installation. Only took approximately 30 minutes for installation & instructions given were very clear. We were told if we had any further questions or concerns to contact them immediately. Very good service indeed! Would recommend thestairliftstore.ca in a heartbeat!

Cameron Henderson

 5/5

We cannot say enough about Mark and his service. He installed a curved stairlift at my mother-in-law’s 18 months ago, which has allowed her to stay in her home. On a few occasions, we’ve had to service the equipment and he has been so prompt to come himself or send Adam, and the issue is always resolved. We would definitely recommend this company as the personalised touch is appreciated.

Sabrina C.

 5/5

Recently my father had a stroke while down in florida, and was getting ready to come home for treatment, however it was decided he was going to need a lift. I called Mark at The Stair lift store, explained the situation and 3 days later we had a new lift installed. It was a pleasure dealing with someone who actually picked up the phone, and i was able to actually get information directly on the phone from him at the time. Adam on the install was courteous and professional. I would absoultly recommend these guys should you need a lift or service

Dan Hulleman

100% satisfaction guarantee.
If you’re not happy with your Straight stair lift, we will come and remove it with 100% money back guarantee.

FREE NO OBLIGATION QUOTE!

First & Last Name

Phone Number

Email Address

Inquiry Type

How did you hear about us?

Additional Comments

Ed Pendy

1727910160

Mark was very helpful and went out of his way to find parts for our Acorn Stairlift. Great customer service and very knowledgeable. Very quick response to our request for parts.

Jason Speight

1727260202

My father recently fell down some stairs.I called Mark and he and his team had a new stair lift in my parents home in a couple of days.In fairness we could have had it sooner.The whole experience has been nothing but positive.I wouldn't hesitate to call Mark again.

Tom Patti

1727201939

Had stairlift installed 4 days ago…excellent!Mark responded quickly and arranged for a consultation immediately. Frank installed the chair lift and did a great job. He instructed us on the use of it, etc.I chose The Stairlift Store because a family member recommended this company. After I read the other reviews, I made the decision to have this company do the job.I am very pleased with the results and I would recommend this company to anyone with mobility issues that needs assistance on the stairs.Thank you … Anne

J P

1726582913

We had a chair installed last week, and so far, we are finding it very easy to use, and super helpful. Frank was very professional when installing, spent time explaining everything to us, and we appreciated how quickly the whole process from quote to installation was.

Susan Clark

1726501210

I’m posting this review to reach others, to take at least one thing off your plate of stress, if you have become a caregiver to a family member, finding services to help that can be trusted is stressful and can feel too much like a crap shoot.You won’t find a better provider if you need a stair lift installed in a home.They are cost conscious, offering used stair lift options if they’re available. They provide a warranty, that does not come with a service call cost. They’re honest and informative by advising the repair only needs a part and tracking said part down if it’s possible. When it would be easier for them to make more money by just saying a whole motor needs replacing etc. Their installers are extremely knowledgeable, considerate and trustworthy.You won’t worry while they’re in your home.

Thomas Moore

1726490184

The STAIRLIFT Store was great to work with. I had to relocate a chair lift for a family member. The people (Frank and Mark) were easy to talk with and answered all my questions. They took the time to talk with me so that I knew what needed to be done and how it would be done.I have referred the STAIRLIFT store to friends for when a chair lift is needed.

Donna Lero

1725664039

Wonderful experience. Very responsive, installation within a week of first contacting this store. Mark got back to me right away. Adam was efficient, answered all my questions, very supportive. I would definitely recommend them!

Scott Webster

1725371745

Very fast and courteous. In and out within a few hours Thank you for the peace of mind Scott.

M Abraham

1725042781

As always prompt and personable

Atom Webstar

1725033149

The Stirlift store was amazing adam was very helpful and understanding and was very quick at putting the lift up. Thank you for your hard work

Louise Booth

1724888408

The staff of The Stairlift Store are all very friendly, kind and helpful. Mark was accommodating in setting up a convenient time for a site & quote visit; Frank was very helpful and informative in giving us information, patiently and clearly explaining all the information to my very elderly parent; and Adam was very friendly, efficient, and thoughtful both during the installation and tutorial for its use. The Bespoke lift is fantastic - easy to use, quiet and lovely looking. It has given new independence for my parent!! Thank you, all!

Mary Gray

1724840783

The installation was quick and efficient and the product works great. The time from quote to installing was very fast.

Annette Amin

1724427443

I had a chair lift installed at my house for my Mother a few months back. Mark was very quick in responding, gave me very good advice and was a good support for me at the time. Between Mark and Adam, I had peace of mind. The work was done efficiently and quickly, no mess to clean up. Thank you

Sophie Pirsias

1724184379

I can't thank Mark, Frank and Adam enough for my parents' new stairlift and their wonderful customer service. From quote to installation was 3 days. The installation itself only took a couple of hours and was ready to use immediately. Thank you again for making my parents' lives easier and safer!!

Tamara Hasan

1723158566

Very pleased with the serviceWe contacted Mark and asked for a quote and he responded in no time with accurate assessment after sending the responsible team for measurements. The entire team is very professional and punctual with their timelines.Highly recommended in case you need a stairlift in your house.

Paul Chang

1722615520

Very professional throughput the entire process delivering exactly what was promised.

Marilyn Cooper

1722558371

When the time came to get a stairlift, I did my research. I chose The Stairlift Store. The entire team has been great and the experience has been seamless. I highly recommend them.

Derek Bender

1722098876

Mark and his team are incredible, they always take care of their customers and care about them.

Sandra Sorichetti Baiao

1722014510

I contacted Mark for a quote on July 24. July 25 Adam came by and took measurements. July 26 Frank came and installed the stairlift. It was needed to be done for Saturday with my mother in law coming home from hospital. Absolutely fantastic service! Thank you Mark Adam and Frank so much!! Cheers!!

Ann Girvan

1721753820

Very pleased with service I received from the Stairlift Store. Have used then since 2012.

Abi Monrad

1721243630

I had been hit with a power surge and Mark and Frank found that the transformer was burnt out and had my lift up and running again

Liesl DesLauriers

1718815731

Unbelievable service from start to finish!I had a very specific last minute request (left a message late on the weekend) and Mark promptly called me back and accommodated my needs. I needed additional track and hardware for a older model lift. Mark, immediately understood the requirements from the photos I sent him. He cut the pieces the exact length required, and had them along with some extra parts, ready for pickup the next day. He was an absolute pleasure to deal with and demonstrated all the traits of a true problem solver. I wish more people were like him.

C Melo

1718723338

Got referred to Mark (The stairlift Store) from a friend of a friend and from the very initial call when I spoke to Mark I knew that he was different from all the other places I had called and I called quite a few of them. Mark was very pleasant to speak to on the phone and listened patiently to all my concerns and educated me also on the product. I had called on behalf of my elderly parents. Mark had scheduled me in for a visit with a wonderful rep named Linda she reached out to me over the phone arranged a time date to meet and went over the locations of where we were going to install the stairlifts (we went with 2 straight stairlifts instead of the curved) we were given the pros and cons of both and decided to go with 2 straight stairlifts (due to stair design) Linda was so pleasant and patient also to deal with throughout the whole process not only did she show up the day of installation to ensure everything was going well but also surprised my parents with ordering the cushion covers for the stairlift to match my parents decor they had….left my parents speechless now that is service. The A++ service didn’t stop there now comes the installation, our installer Adam, well what I can say he was also so pleasant to deal with, he was so professional throughout the whole process and left the working area cleaner than it was after the installation was complete, he was so patient with my parents when he went through the operation of the stairlift , he took the time needed to ensure that they were comfortable with the stairlift and its operation before he left. I am so glad The Stairlift Store has addressed many limitations that my parents had that they no longer have to deal with. I want to send a huge thank you to Mark and his amazing team at The Stairlift Store they had made this process so painless and easy, I would HIGHLY recommend anyone to deal with Mark and his crew at The Stairlift Store.

Robert Musa

1717362652

Mark was patient, friendly and extremely helpful. I had some troubleshooting questions and any time I called, Mark got back to me in short order and answered all my questions. Great customer experience!

David G Bahra

1715268952

"Mark is very helpful even if they do not make a sale. Their commitment to providing the best customer service is highly commendable. I would highly recommend them."

Jean Robertson

1715028412

I’m extremely pleased with The Stairlift Store. I contacted the company on-line on a Sunday , within 1/2 hour Mark called me, set up an appointment and the stairlift was installed on Wednesday the same week. I thought I should get a brand new unit for my husband, but was so pleased, that I was not directed to a new unit, rather to a used unit, which would function better in tight situation. We are extremely please with the unit, with the price , the warranty and with the exceptional service provided by the company. The installer was great too! A great big THANK YOU to you all!

Dave Little

1714075976

Mark provided excellent service in dealing with service issues that other companies could not resolve. My parents and I appreciate all your help.

Betty Calvert

1713987350

Thank you for the excellent service. Our stairlift has been installed within a day of initial contact. Frank was very knowledgeable and pleasant to deal with and installation was very efficient.

Sanjoy Acharya

1712867810

Mark & Glen make a good team. Mark even arranged a demo for us, before we bought the “Synergy” straight model. So far, it seems a sturdy piece of hardware, looks nice too. Frank put it in for us in less than two hours

THE NERDLINGER

1712595418

The guys are great. Mark came by same day to provide an assessment and worked with me to find the right lift for my mom. Adam came to do the install less than a week later. Adam was professional, courteous and efficient. I highly recommend The Stairlift Store.

Jennifer Kodis

1711673182

The team at the Stairlift Store installed my parents' Acorn stairlifts several years ago. The few calls my parents made to Mark regarding the devices were addressed promptly. This promptness was critical, as well functioning stairlifts were essential to my parents' independence in their home. We had to have one of the stairlifts removed for basement work a few times, and the team was very flexible and worked around the other contractors' timelines. Everyone on the team has been professional, courteous and respectful. I would highly recommend the Stairlift Store if you are purchasing, or maintaining stairlifts.

Chris Moyer

1711667390

Mark was great to deal with and frank did an amazing job installing this stair lift. Great people. Thanks guys.

janet bilyj

1710425989

very pleased with instalition and service.Highly recomed this company. my huaband had a massive stroke. this was the only way to access his mancave. MANY MANY THANKS janet and les lang fort erie ont

John Stultz

1710250368

With both of my parents now using their stairlift, it has finally needed to be replaced after many years of solid use. When it broke on the weekend, it was urgent that we had it replaced fast. As usual, I called Mark. He drove right over; he was there in twenty minutes, from Burlington. After he inspected the old unit, he gave my parents many options, including repair, or replace, which was great.My parents decided to get a slightly used replacement unit, which included a two-year warranty. Frank, one of the technicians, replaced the unit, and my parents regained their mobility. We have called Mark many times over the years, and even on a Saturday, he is available :). As a son, I can say that I am very grateful for Mark and his team. I feel comfortable with them going over to my parents, without me there, knowing that they will get great service, and not be taken advantage of, or pressured. For that, I am grateful.

Lenny Jobin

1709830605

In 2020 the stair lift store installed 2 stair lifts in my father-in-law’s house. The installation was fast and professional. The lifts worked perfectly with no problems at all. We just had the lifts removed and the removal was also done fast and efficiently. I’m very pleased we picked the stair lift store to look after our stair lift needs as they made it easy and painless during a difficult time. L Jobin

David West

1709755940

Mark and Frank were very professional in their approach with a excellent knowledge of their Bespoke stairlift product. The installation took minimal time and before he left, Frank gave a detailed explanation of how the lift worked. We are most impressed with the unit and are looking forward to many years of use. Congratulations to The Stairlift Store for a job well done!

Richard Charron

1709745256

Mark returned my call on Saturday to schedule an appointment that afternoon. Mark explained to me what they had to offer. I was looking for 2 chair lifts. He then took measurement and quoted me a price. I called him back on Monday to confirm and on Tuesday Frank, William and Adam were at my house for the installation of both chair lifts. All three were polite and very professional. Once both were installed Adam took the time to explain to me how to use the chair lift. I went up and down a couple of times without any issues very easy to use. These units will be a blessing as I was struggling in going up and down the stairs. I am really pleased that I called Stairlift Store. I would recommend that if anyone is looking for a chair lift please give them a call.

David & Marion Reimer

1709574696

They are very knowledgeable, professional and friendly. We’re glad that we chose the Stairlift Store.

Dan Delill

1708187079

Great company to deal with!!Fast and reliable.

robin p

1707249221

Installed this chair lift for my parents in 2021 and it has been the best thing to be able to keep them in their home and independent. Service for installation was quick and easy for us. They are only a phone call away when you need any follow up and respond quickly. Highly recommend them.

Don Nicks

1706392316

Great service. Answered my questions about a squeaky seat rotation ang bumpy ride over the phone without charging me for a visit. Highly recommended.

Jaak Muur

1706133048

I would like to thank Mark for being such a professional contact and helpful person in getting me what I need for my personal use to get up and down stairs. No sooner had we made contact a couple of days later we had Will and Adam two were excellent courteous and knowledgable technitions and in about 2 hours provided me with the ride I needed. I fully recommend this Stairlift Store for anyone needing such equipment. Many thanks.Jaak Muur

Rebecca Correia

1705801197

Paul Leonard Gallina

1705349723

This is a very service-focused customer friendly store. I called on Sunday at noon and had someone here the next morning. We just cannot operate without a stairlift. The problem was fixed in fifteen minutes. Expensive, mind you, but effective and pleasant to deal with.

Daley Soares

1704730139

I just wanted to take a moment to express my gratitude for the outstanding service The Stairlift Store provides.From start to finish, the level of professionalism, attention to detail, and genuine commitment to customer satisfaction is truly impressive.I highly recommend Mark & Adam to anyone seeking/considering getting a Stairlift installed in their homes.

Denise Kankainen

1704556539

Happy new year ,I just want to give a massive shout out to Mark at Stairlift store ,what a fantastic personable help he was so patient and understanding help with my father John Broadfoot and they came up with the issue of his chair lift ,and the offer of help as wellWhat a great help and the service was beyond none and would definitely use them again. 😀

Katherine Alikiotis

1704414558

I had great customer service from Mark Glenney and his team William and Frank , who installed a chairlift at my house . I called Mark to get quote. He came by the house to measure and answered all my questions . After the measurements were taken , he made phone calls and was very quick locating a pre-owned chairlift for me for a good price . I could not believe that just before the Christmas holidays (within 3 days of my inquiry ) my chairlift was installed . The install was seamless and very quick and the technicians made sure, before they left , that I was comfortable using the chairlift. I was vey pleased with my purchase and the overall experience and will highly recommend the Stairlift Store to anyone considering purchasing a chairlift. Thank you.

Tony Bazzo

1704406791

Frank was amazing the way he responded to a call for my mother stairlifts(3) he put her mind at ease by figuring out that she had relocated different remotes throughout the house so that she thought they weren’t working when actually they worked fine. No charge for that service call can’t say much more about the fabulous service they provide. Always just a phone call away.

Mary Ann Harvey

1703621741

Mark, Adam and William are the best of the best! The entire experience of ordering the stairlift and the installation was beyond easy. They were informative and did not try to upsell and or rush us into a sale. They are a family business and are now part of our friends and family.My Mother is beyond happy with her new stairlift. I would recommend this group to anyone and everyone.Sincerely,Mary-Ann HarveyScenic Woods,Ancaster, Ontario

Daniel Gallina

1703091272

The gang at The Stairlift Store helped out our high school robotics team with some sponsored railing that turned into a game changer for our robot design. Thank you!!!! FromElmira District Secondary School Robotics team!!!!

Helping you purchase and install your stairlift.

Helping you purchase and install your stairlift.

100% Satisfaction Guarantee

Why choose The Stairlift Store?

Reliable Accessibility

Compassion

Experienced & Professional

Honesty

Step 1

Contact Us

Step 2

Talk to A Specialist

Step 3

Place Order

Step 4

Installation

We’re here to put your mind at ease.

Experience you can trust

We’re here to put your mind at ease.

01.

02.

03.

Experience you can trust

Which stairlift is right for your home?

Straight Stairlifts

Curved Stairlifts

Outdoor Stairlifts

Hesitant about committing to a brand new stairlift?

The best stairlift brands Ontario has to offer.

We work hard to form lasting trust between staff, our customers and their loved ones.

Customers Reviews

100% satisfaction guarantee.
If you’re not happy with your Straight stair lift, we will come and remove it with 100% money back guarantee.

FREE NO OBLIGATION QUOTE!

About Us

Get in Touch

Helping you purchase and install your stairlift.

Helping you purchase and install your stairlift.

100% Satisfaction Guarantee

Why choose The Stairlift Store?

Reliable Accessibility

Compassion

Experienced & Professional

Honesty

Step 1

Contact Us

Step 2

Talk to A Specialist

Step 3

Place Order

Step 4

Installation

We’re here to put your mind at ease.

Experience you can trust

We’re here to put your mind at ease.

01.

Experience you can trust

Which stairlift is right for your home?

Straight Stairlifts

Curved Stairlifts

Outdoor Stairlifts

Hesitant about committing to a brand new stairlift?

The best stairlift brands Ontario has to offer.

We work hard to form lasting trust between staff, our customers and their loved ones.

Customers Reviews

100% satisfaction guarantee. If you’re not happy with your Straight stair lift, we will come and remove it with 100% money back guarantee.

FREE NO OBLIGATION QUOTE!

About Us

Get in Touch

100% satisfaction guarantee.
If you’re not happy with your Straight stair lift, we will come and remove it with 100% money back guarantee.