At The Stairlift Store, we want to provide you with all of the information you need to make an educated decision about your home or the home of your loved one. Outlined below are some of the most commonly asked questions that we receive throughout the process.

If you have a question that isn’t answered here, please contact us toll free at 905 690 7368.

What happens if the hydro goes out?2019-07-19T14:35:24+00:00

All of our stairlifts run on batteries, so even if the power is out, the lift will still work.

What is the life expectancy of the batteries?2019-07-19T14:33:54+00:00

Typical batteries last anywhere between 3 and 5 years depending on how often the stairlift is being used.

What is required for routine maintenance?2019-07-19T14:28:25+00:00

Just simply wipe the lift with a cloth in order to keep it clean.

How long is the warranty?2019-08-02T17:26:48+00:00

Our warranty for both new and used stairlifts include