The Stairlift Store

Compare Stairlift Brands and Models in Canada

No single stairlift brand is right for every staircase or every person. The best choice depends on the shape and width of the stairs, the user’s mobility, the space available at each landing, the features required and the level of ongoing support available.

Chair lifts for stairs, also commonly called stairlifts, use a motorized seat and rail to help a person travel safely between levels of the home. Options are available for straight, curved and outdoor staircases, with both new and pre-owned stairlifts available depending on the home and current inventory.

The Stairlift Store compares models from Acorn, Harmar, Savaria, Handicare and Bespoke Stairlifts. We help homeowners and families compare straight, curved and outdoor stairlifts based on how the equipment will function in their home not simply on which brand name is most familiar.

Serving selected communities across the Greater Toronto Area and Southern Ontario.

There Is No Single “Best” Stairlift for Every Home

A model that fits one home perfectly may not be appropriate for another. A slim folded profile may be important on a narrow staircase, while another household may place greater value on a powered swivel seat, higher weight capacity, outdoor protection or a rail that parks away from a doorway.

The right comparison begins with the user and the staircase. Brand reputation matters, but so do the rail design, available seat options, landing space, parts access and the experience of the installer responsible for fitting and supporting the stairlift.

That is why our recommendations begin with an assessment rather than a predetermined brand.

Quick Stairlift Model Comparison

Compare the main straight, curved and outdoor stairlift models available through The Stairlift Store. This overview can help narrow down the options, but final suitability depends on measurements of the staircase and the needs of the person using the stairlift.

Brand and ModelStaircase TypeMay SuitWhat Should Be Assessed
Acorn 130 Straight indoor stairs Standard straight staircases and users seeking straightforward everyday operation Stair width, swivel space and whether a folding or hinged rail is required near a doorway
Acorn 180 Curved stairs Stairs with bends, turns or intermediate landings Rail route, parking position and the available space at each landing
Acorn Outdoor Straight exterior stairs Porches, decks, entrances and other straight outdoor steps Weather exposure, drainage, charging location and protective cover use
Harmar Pinnacle SL300 Straight indoor stairs Space-conscious straight staircases and compact rail installations Folded clearance, seat dimensions, user fit and available rail options
Harmar Helix Curved stairs Custom staircases with bends, landings or more complicated rail routes Custom rail path, entry and exit position and where the chair will park
Harmar SL350OD Straight exterior stairs Outdoor staircases requiring a dedicated exterior stairlift Exposure to rain, snow and ice, drainage, charging and seasonal maintenance
Savaria K2 or K2 Plus Straight indoor stairs Straight staircases requiring different seat or capacity configurations Stair width, folded size, seat dimensions and user capacity
Handicare 1100 Straight indoor stairs Space-conscious staircases and users seeking a compact rail design User fit, available powered options, landing space and charging arrangement
Savaria Stairfriend 23 Curved stairs Curved or multi-landing staircases requiring a custom rail Rail position, seat configuration, transfer space and landing clearance
Handicare Freecurve Curved stairs Curved staircases where rail appearance and seat choices are important Single-rail placement, powered features, seat configuration and parking location
Bespoke Synergy Straight indoor stairs Compact straight staircases and users who value simple controls Folded clearance, seat position and optional powered convenience features
Bespoke Infinity Curved stairs Awkward, turning or multi-landing staircases Custom rail route, parking bends, landing access and transfer position

Model options and specifications can vary. A home assessment is normally required to confirm the correct rail, seat configuration, features and installation position for the staircase and user.

How We Compare Stairlifts

A meaningful stairlift comparison should consider more than the name printed on the chair. During an assessment, we look at the staircase, the person who will use the stairlift and the practical effect each model would have on the home.

Staircase shape, incline and usable width determine which rail systems can be considered. Space at the top and bottom landings also affects where the chair can stop, swivel and park without unnecessarily blocking a doorway, hallway or walkway.

The user’s height, seated position, mobility, dexterity and weight requirements help determine the appropriate seat, footrest, controls and powered features. We also consider whether other people need to continue using the stairs, whether the lift will be installed indoors or outdoors, and whether a new, pre-owned or rental option is appropriate.

Parts availability, warranty terms, service access and total installed cost also matter. Once these requirements are understood, the available models can be narrowed down to the options that fit both the home and the person using the stairlift.

Key Stairlift Specifications to Compare

Technical specifications help narrow down the options, but one number should not decide the purchase by itself. Capacity, folded depth, rail design and powered features must be considered together with the staircase measurements and the user’s seated position.

ModelStaircase TypePublished CapacityRail or Drive DesignImportant Features or Considerations
Acorn 130 Straight indoor stairs 300 lb standard; 350 lb HD model Straight rail fitted to the stair treads Fold-away seat, armrests and footrest. A hinged rail may be considered where the bottom rail would obstruct a doorway or walkway.
Acorn 180 Curved stairs 266 lb Single-rail FastTrack modular curved system Designed for bends and intermediate landings. Rail route, parking position and transfer space must be assessed for the individual staircase.
Harmar Pinnacle SL300 Straight indoor stairs 300 lb Nylon polymer gear rack with helical worm gear Published folded width of 11 inches from the wall. Power seat swivel, power footrest and folding-rail options are available.
Savaria K2 Straight indoor stairs 350 lb standard; 300 lb with certain rail or incline configurations Rack-and-pinion straight rail Published folded depth of approximately 10¾ inches with the standard L seat. A manual flip-up rail may be available where lower-landing clearance is required.
Savaria K2 Plus Straight indoor stairs Up to 400 lb for residential use with the Plus seat Reinforced rack-and-pinion straight rail Designed for higher-capacity requirements. Seat width, staircase width, transfer space and the selected rail configuration must be assessed together.
Handicare 1100 Straight indoor stairs 310 lb; reduced on steeper inclines Enclosed friction-drive rail with four drive motors Published folded depth of approximately 12⅝ inches. Power seat swivel, power footrest, slide-track and hinged-rail options may be available.
Savaria Stairfriend 23 Curved stairs 300 lb standard; 350 lb optional Custom twin-rail rack-and-pinion system Suitable for turns, landings and custom parking positions. Published fold-up depth is approximately 16¼ inches.
Handicare Freecurve Curved stairs 275 lb Custom single-rail rack-and-pinion system Multiple seat designs and powered options are available. Single-rail placement, parking position and safe transfer space should be assessed.

Published specifications can change and may vary by configuration, incline, seat, rail option and region. Final capacity, dimensions, features and warranty terms should be confirmed in the written quote before purchase. Technical information was last checked against current manufacturer sources in July 2026.

Manufacturer information: Acorn Stairlifts , Harmar Pinnacle SL300 and Savaria stairlift comparison .

How This Comparison Was Prepared


This guide compares models using current manufacturer information, staircase compatibility, available features, installation requirements, parts and service considerations, and The Stairlift Store’s experience installing more than 1,000 stairlifts across the GTA.

Reviewed by: Mark Glenney, The Stairlift Store
Last reviewed: July 2026

Compare Acorn Stairlifts

Acorn offers a focused range covering straight, curved and outdoor staircases. The Acorn 130 is designed for straight stairs, while the Acorn 180 uses a single modular rail system for stairs with bends and landings. An outdoor version of the Acorn 130 is available for straight exterior steps.

Acorn may be considered by households looking for familiar controls, a fold-away seat and a relatively straightforward product range. Its focused selection can make the initial comparison easier, although users requiring a different capacity, seat configuration or powered feature should compare it with the other suitable models.

The important decision is not simply whether to choose Acorn, but which Acorn configuration fits the staircase and whether its seat, rail and swivel options suit the user.

Explore our complete guide to Acorn stairlifts or review the official Acorn stairlift range.

Compare Harmar Stairlifts

Harmar offers separate models for straight, curved and outdoor use. The Pinnacle SL300 is a straight stairlift with a compact folded profile and a lubrication-free gear system. The Helix uses a staircase-specific rail for curved layouts, while the SL350OD is intended for straight exterior steps.

Harmar may be particularly relevant where folded clearance, rail design or a higher-capacity configuration is important. Buyers should compare the exact model rather than assuming the specifications and options of the SL300, Helix and outdoor models are interchangeable.

Stair width, user fit, powered features and the position of any folding rail should be confirmed before a Harmar model is selected.

Explore our Harmar stairlift models or review Harmar’s official straight stairlifts and curved stairlifts.

Compare Savaria and Handicare Stairlifts

Savaria’s current stairlift range includes both Savaria-branded and Handicare models. Straight options include the K2, K2 Plus, Handicare 1000 and Handicare 1100. Curved options include the Stairfriend 23, Handicare 4000 and Handicare Freecurve.

This is one of the broader ranges available for comparison. Depending on the model, buyers can compare different capacities, rail systems, seat designs, outdoor configurations and powered features.

The larger number of possible configurations provides flexibility, but it also makes professional measurement especially important. Capacity, folded depth, seat dimensions and powered options vary considerably across the range and should be matched to the individual user and staircase.

Explore our Savaria and Handicare stairlifts or view Savaria’s official stairlift comparison.

Compare Bespoke Stairlifts

Bespoke Stairlifts manufactures two main residential models. The Synergy is designed for straight staircases, while the Infinity uses a custom rail for stairs with bends, corners or multiple landings.

The range is focused rather than extensive. The Synergy may be relevant for a compact straight staircase, while the Infinity can be planned around a more complicated curved layout and may include rail positioning that allows the chair to park away from an important landing, doorway or walkway.

Final suitability still depends on the user’s seated position, the available staircase width, entry and exit space and the powered options required.

Learn more about the Bespoke Synergy straight stairlift and the Infinity curved stairlift. Additional technical information is available from the Bespoke Stairlifts manufacturer.

Which Stairlift May Suit Your Staircase?

Most people do not begin with a particular manufacturer in mind. They begin with a staircase, mobility concern or space limitation. The following comparison shows which options may deserve consideration based on the layout of the home and the needs of the user.

Staircase or User NeedOptions to CompareWhat Matters Most
Straight Staircase Acorn 130, Harmar Pinnacle / SL300, Savaria K2, K2 Plus, Handicare 1100 and Bespoke Synergy Rail length, folded clearance, seat fit, user capacity, landing space and available powered features. Explore our straight stairlifts .
Curved Staircase or Landing Acorn 180, Harmar Helix, Savaria Stairfriend 23, Handicare Freecurve and Bespoke Infinity Custom rail route, turns, intermediate landings, parking position and safe entry and exit points. Compare our curved stairlifts .
Narrow Staircase Harmar Pinnacle / SL300, Savaria K2, Handicare 1100 and Bespoke Synergy The folded chair width is only one measurement. The user’s knees, feet, seated position and the space needed by other stair users must also be considered. Read about stairlifts for narrow stairs .
Outdoor Steps Outdoor models from Acorn, Harmar and Savaria Weather protection, drainage, charging location, snow and ice exposure, protective covers and seasonal maintenance. View our outdoor stairlift options .
Higher-Capacity Requirement Suitable configurations within the Harmar and Savaria ranges Weight capacity, seat width, armrest spacing, footrest size, transfer position and the usable width of the staircase
Limited Hand Strength or Dexterity Models offering powered swivel seats, powered footrests or powered folding features Whether the feature reduces twisting, bending, pulling or manual effort for the person using the stairlift
Doorway Near the Bottom Step Straight models offering a folding, hinged or retractable rail Whether the rail can remain clear of the doorway or hallway when the stairlift is not being used
Temporary Mobility Need Compatible straight stairlift rental models Installation compatibility, expected rental period, setup, removal and total rental cost. Learn more about stairlift rentals .
Lower-Cost Purchase Option Qualifying inspected pre-owned straight stairlifts Model condition, battery condition, rail compatibility, professional installation, warranty and parts availability. Explore our pre-owned stairlifts .

These are starting points rather than final recommendations. Measurements of the staircase and an assessment of the user are needed before a model can be confirmed as suitable.

Should You Buy New, Pre-Owned or Rent?

A new stairlift usually offers the broadest choice of models, upholstery, rail options and powered features.

A pre-owned stairlift may reduce the cost when a compatible inspected unit is available. Straight stairlifts are generally more reusable because their rails are not individually shaped around a staircase. Curved rails are commonly designed for a particular home and cannot automatically be transferred elsewhere.

A stairlift rental may be appropriate for temporary recovery, visiting relatives or situations where the length of need is uncertain. Rental availability depends on the staircase, model and required configuration.

How Much Do Different Stairlift Models Cost?

Stairlift manufacturers do not have one universal installed price. The staircase configuration, rail, selected model, powered features, condition and installation requirements can all affect the final quote.

Stairlift ConfigurationGeneral Price GuidanceWhat Can Affect the Price
Straight Stairlift Models Approximately $2,000 – $5,000+ installed Brand, rail length, folding rail requirements, powered swivel, powered footrest, seat configuration, capacity and installation conditions
Curved Stairlift Models Approximately $10,000 – $15,000+ installed Number of turns, landings, rail length, custom parking bends, rail design, seat options and the complexity of the staircase
Outdoor Stairlift Models Approximately $2,000 – $5,000+ installed Stair length, outdoor model, charging location, installation surface, weather exposure and any required electrical work
Pre-Owned Stairlift Models Generally lower than a comparable new stairlift Brand, model, age, condition, battery condition, rail compatibility, parts availability, installation and warranty
Rental Stairlift Models Monthly pricing varies by the model, setup and length of rental Rental period, installation, removal, staircase compatibility, model availability and selected features
Higher-Capacity Models Quoted according to the required model and configuration Supported capacity, wider seat requirements, staircase width, reinforced components and the available model
Models With Powered Features Powered options may increase the cost of the selected model Powered swivel seat, powered footrest, powered folding rail and other accessibility or convenience features

These are general 2026 stairlift price ranges rather than guaranteed quotes. See our complete stairlift price guide for more information. An in-home assessment may be needed to confirm the correct model and installed price.

Why Assessment, Installation and Support Matter

A stairlift becomes part of the home and may be relied upon every day. The company responsible for assessing and installing it should understand both the equipment and the person who will use it.

The assessment begins with the staircase. We determine whether it is straight or curved, measure the usable width and review doors, landings, handrails and walkways that could affect the rail or parking position.

We then discuss the user’s height, seated position, mobility, dexterity, transfer ability and preferred features. This helps narrow the selection to models with an appropriate seat, capacity, control system and entry and exit position.

The Stairlift Store focuses specifically on stairlifts and has installed more than 1,000 units across the GTA. We compare multiple manufacturers rather than assuming one product will suit every home.

Once the suitable options have been identified, we explain the differences, provide an accurate quote and complete the installation. The stairlift should then be tested and its controls, charging points and safety features demonstrated before it is placed into everyday use.

Frequently Asked Questions

Which stairlift brand is best?

There is no single best stairlift brand for every home. The right brand and model depend on the staircase layout, available width, user measurements, required features, service support and budget. A home assessment is the most reliable way to compare the models that are genuinely suitable.

Which stairlift is best for a narrow staircase?

Compact models may include the Harmar Pinnacle SL300, Savaria K2, Handicare 1100 and Bespoke Synergy. The folded width is not the only measurement that matters. The user’s knees, feet and seated position must also fit safely while leaving appropriate space on the staircase.

Is Acorn or Harmar better?

Acorn and Harmar both offer models for different staircase configurations, but their rail systems, drive designs, seats and available features differ. The better option depends on the user, the staircase and the specific models being compared rather than the brand name alone.

How do Savaria and Handicare stairlifts relate?

Savaria’s stairlift range includes Savaria-branded products and Handicare models. The available options cover straight and curved staircases with different rail systems, seat configurations, weight capacities and powered features. Explore our Savaria and Handicare stairlift options .

What is the difference between a straight and curved stairlift model?

A straight stairlift travels along a rail installed in one direct line. A curved stairlift follows bends, turns or intermediate landings and normally requires a rail designed around the individual staircase. Compare our straight stairlifts and curved stairlifts for more information.

Are pre-owned stairlifts available from different brands?

Pre-owned models may be available from different manufacturers, depending on inventory, age, condition and rail compatibility. Straight stairlifts are generally easier to reuse because their rails are not individually shaped around a curved staircase. View our pre-owned stairlift options .

Does the most expensive stairlift mean it is the best?

Not necessarily. A higher price may reflect a custom curved rail, powered features, upholstery choices, higher capacity or a more complicated installation. The best value is the stairlift that safely meets the user’s needs without adding features that do not provide a practical benefit.

Which stairlift features are worth paying for?

A feature is worthwhile when it solves a genuine mobility or space concern. Powered swivel seats may reduce twisting at the landing, powered footrests may help someone who finds bending difficult, and a folding rail may keep a nearby doorway clear. The useful features depend on the user and staircase.

Should I choose the stairlift brand or the installer first?

Both matter, but the installer should be able to assess the staircase, compare suitable models, plan the rail correctly and provide support after installation. A well-known brand may still be unsuitable if the model, rail position or seat configuration does not meet the user’s needs.

How much do different stairlift models cost?

Straight stairlifts generally range from approximately $2,000 to $5,000+ installed, while curved stairlifts generally range from approximately $10,000 to $15,000+ installed. The brand, rail, staircase, powered features, condition and installation requirements affect the final quote. See our complete stairlift price guide .

Mark Glenney

Get Help Comparing Stairlifts

You do not need to choose the brand before speaking with us.

Tell us about the staircase, who will use the stairlift and any mobility or space concerns. We will help narrow the available models and explain the practical differences before you make a decision.

Definitely recommend the Stairlift Store.
I have bought 2 stairlifts (one straight and one curved) from them for parents and grandparents in the past few years. They installed them neat and patiently to meet our requirements. Even after a while we just needed to adjust the seat and speed, their service was quick as they know we rely on these.
Both are very good quality. I just traded in the one from grandpa’s and no hustle at all just like they promised at the beginning.
All the staffs who I contacted, Frank, William and Mark are very nice and knowledgeable. I really like how consistent they are so you don’t have to ask for the same tech. And from this I know they are honest and trustworthy.
Third time the charm. Two seniors needed stairlift. Tried a used one, too noisy. Sent it back. Bought a new Acorn. Company could not fix loud thump when riding over track joint. Sent it back as well. Bought a used Acorn from Mark. Frank installed it this morning. We are so very happy with it. Excellent service. Whisper quiet ride, up and down, no thumps at track joint. Would heartily recommend this company.

Mark
Smithville
Called Mark, he came out same day to measure! Was so kind and extremely helpful :) Came out next morning and had lift installed! Great Price and Great Service
The work that this company does is amazing and courteous and prompt. I recommend them highly.
Been in construction 35 years myself, both sides of Service relationships, if you are in the market GIVE MARK a call, straight up good man.
Response from the owner:Thanks for the review Michael!
A lot of positive from the entire staff ! Mark is a wonderful man & 100% trustworthy, he really knows his product . I was so impressed with William who came & measured & discussed the chair lift , never did either gentleman try to push me into purchasing . I didn’t hesitate & William installed my chair . He demonstrated how it worked & made sure I was comfortable with the operating of the chair !
I love the chair it allows me to stay in my home which was the most important thing .
I highly recommend the company & Mark & William
Donna Hale
Response from the owner:Thank you so much, Donna! It was truly a pleasure working with you, and I'll make sure William sees your kind words — he'll be thrilled! Our goal is always to make sure our customers feel informed and comfortable, never pressured, so it means a lot to hear that came through. Most importantly, we're so happy your stair lift is allowing you to stay in your home. That's what it's all about! Wishing you all the best!
Our chair lift had a technical issue and we needed to get it fixed as soon as possible and Mark came on the same day to fix it .
Stair lift store and Mark are not like so many other stair lift companies who are charging for even minor repairs. I am so great full that I found such community oriented people who aim at helping out rather than just minting money for the services.
They are trustworthy and will suggest you ways to save money rather than making money out of you.
Response from the owner:Shazia, thank you so much for the kind words! We always try to do right by our customers and we're glad that comes through. Really happy we could get your stairlift fixed up same day. Don't hesitate to reach out if you ever need anything!
Mark was extremely helpful getting our Acorn back up and running again. He was professional and courteous, and able to track the issue in a prompt manner. I highly recommend!
Response from the owner:Mark, thank you for the kind words! Glad we were able to get your stairlift back up and running quickly. Don't hesitate to reach out if you ever need anything!
Great service! We had a deadline and The Stairlift Store did everything to meet and exceed our expectations.
Response from the owner:Kevin, thank you for the kind words! We know how important it was to get the stairlift installed on time and we're really glad we could make it happen. Don't hesitate to reach out if you ever need anything!
I spoke with Mark yesterday & he had William come by that same day. William was so wonderful, both in his expertise & personality.
He fixed the problem to our complete satisfaction and it is perfect now. Thank you so much for employing such a talented man.
Response from the owner:Anne, thank you so much for this! Really glad we were able to get William out to you the same day and get your stairlift sorted out quickly. I'll make sure to pass your kind words along to him. Don't hesitate to reach out if you ever need anything!
I called regarding an issue with our stairlift. Mark was extremely helpful, told me what the problem was over the phone and how to fix it on my own. I would highly recommend Mark and his team at the Stairlift Store!
Response from the owner:Ryan, thank you for the kind words! Glad we were able to get your stairlift sorted out over the phone — always happy to save a trip when we can. Don't hesitate to call if you ever need anything.
Thank you to Mark and William who were both professional, knowledgable and showed so much compassion. William did the installation and was so patient with my mother who suffers from dementia. I would highly recommend this company. -Daphne from Etobicoke
Response from the owner:Daphne, thank you so much for sharing this. It means a great deal to us. We understand how important it is to take a little extra time and care in situations like your mother's, and we're really glad William was able to make the experience a comfortable one for her. I'll be sure to pass your kind words along to him. Don't hesitate to reach out if you need anything else!
If you are looking for great stairlift chairs, these are the guys to go to! We have 2, and love them. We have had both of them for years. They make things so much easier for my Mum.
From installation, to repairs, these guys are the best in the business.
Mark always takes my calls, and answers any questions I have. If it’s something I can’t troubleshoot, he gets me the help I need.
Frank makes sure things get fixed and maintained. ( I have been known to accidentally break things lol ) Frank knows exactly what to do, and I am so grateful he gets things up and running so quickly.
This is great client service. Thank you Mark and Frank.
Response from the owner:Hayley, thank you so much for this, it really does mean a lot! We love that your Mom is getting so much out of her stairlifts and that they've made life a little easier for her. I'll make sure to pass your kind words along to Frank — he'll get a kick out of the "accidentally break things" mention! Don't hesitate to reach out anytime.
Quick,excellent service by Mark and great on site repair by William.
Response from the owner:Cathy, thank you for the kind words! Glad we could get your stairlift taken care of quickly for you. I'll pass your message along to William as well. Don't hesitate to reach out if you ever need anything!
I called the Stairlift Store and got a hold of Mark and he was very helpful with me and I corrected the problem Thank you so much for your help Mark
Response from the owner:Bryan, glad that I was able to help with your stairlift. Don't hesitate to reach out again in the future!
MARK AND GLEN WERE GREAT LIKE JORDAN AND PIPPEN LIKE SHAW AND KOBE THE BEST ONE TWO PUNCH TO GET THINGS DONE HONESTLY WITH INTEGRITY AND FULL TRANSPARENCY YOU GUYS ARE THE BEST 6 STARS OUT OF 5
Response from the owner:Enver, we appreciate the review — and the 6 stars! We'll take the Jordan and Pippen comparison any day. Really glad you had a great experience and that everything went smoothly. I'll pass the kind words along to Glen. Don't hesitate to reach out if you ever need anything!
Exemplary service. William is a great guy. He installed our lift a year ago very efficiently. We recently had a small issue (our fault) which he resolved in minutes. Most impressed.
Response from the owner:Michael, thank you for the kind words! Really glad William was able to get your stairlift sorted out for you so quickly. I'll be sure to pass your kind words along to him. Don't hesitate to reach out if you ever need anything!
Mark and William are a great team. Very responsive with next day service. William is an amazing and down to earth technician.
I would highly recommend them. Thank you
Response from the owner:George, thank you for the kind words! I'll be sure to pass them along to William as well. Glad we could get your stairlift issues sorted out quickly for you. Don't hesitate to reach out if you ever need anything.
My mom is visually impaired and had a small issue with her chairlift that she couldn't fix by herself. Marc went to my Mom's on the Family Day holiday to fix the issue. We can't thank Marc enough!
Response from the owner:Rachel, thank you for the kind words! Really glad we were able to get your mom's stairlift up and running quickly. Don't hesitate to reach out if either of you need anything regarding the stairlift.
My wife has enjoyed the convenience and very reliable stairclimer unit installed over 2 years ago by the Stairlift Store she finds the unit very safe and the installation and subsequent service have been prompt with any questions or uncertainties answered with courtesy and professionalism she and I highly recommend them
Response from the owner:Robert, thank you for the kind words — we really appreciate it. So glad to hear your wife has been happy with her stairlift and that everything has been running smoothly. We're always here if you ever need anything!
Mark was very responsive to my initial inquiry and visited our home promptly and gave us a quote on a straight stairlift for my mom. There was no pressure and no long presentation, just the facts. He was able to send William to our house within 2 days and had the stairlift installed within a couple of hours. William was very pleasant to deal with and even demonstrated how everything worked. All in all, I would recommend Mark and his team at The Stair Lift Store for your mobility needs.
Rick & Elaine Gunther
Response from the owner:Hi Rick - thank you for your review! I will be sure to pass your kind words on to William as well. Thank you for choosing us for your stair lift. And if you ever need anything else in regards to your lift please don't hesitate to reach out
Last summer my brother's wife passed suddenly. They had a chairlift that my brother wanted removed as quickly as possible. One call to The Stairlift Store and Mark took care of everything. Pleasantly, professionally and with empathy and compassion for my brother's situation. We could not be more thankful and grateful to Mark and his team.
We would not hesitate in recommending them to anyone needing the services that they offer.
Response from the owner:Hi Al - thank you for taking the time to write this review. I'm glad we were able to help you out and make things hassle free during this challenging time for you and your family. Have a great day :)
Very patient and knowledgeable. Truly a pleasure to work with. Fixed my problem over the phone and free of charge.
Response from the owner:Hi David - glad we were able to help with your stair lift. If anything comes up again please don't hesitate to call!
Everything has been done as promised! Frank done a great job on the install. The job was done fast and very profenally!super friendly people to work with! great job Frank!
Response from the owner:Hi Jim, thank you for the review. I will be sure to pass on your kind words to Frank. If you ever need anything else from us regarding your stairlift please don't hesitate to reach out.
Mark was very easy to work with selling our Acorn stairlifts. He was very polite and asked if we could drive them to his business. He ended up giving us more money than we asked, for our troubles. Highly recommend working with Mark and supporting a local business.
Response from the owner:Thanks Drew - really appreciate the review. And Thank you for dropping off the lifts. Have a great day
Mark came and installed my chair on Christmas Eve day... above and beyond what I expected! The chairlift has really changed my life. I cal it the Rocket Chair (even though it really doesn't go fast... it just sounds like it does!).
Response from the owner:Hi Greg, thank you for your review! Glad we were able to get this to you just before Christmas. Sounds fun "Rocket Chair" we may have to start using that term! If you ever ned anything regarding your stairlift just reach out. Thank you!
We had the Stairlift Store install our stairlift just prior to my wife's knee replacement surgery back in August. The service from start to finish was absolutely first rate. Mark arrived at our home and provided a very reasonable quote and shortly after arranged for it's installation. Everything was very smooth and the product worked perfectly. I would absolutely recommend this company to anyone considering having one installed in their home.
The professionalism, the quality, the service and the price were all outstanding. I am giving Stairlift Store a 5 Star rating.

Gary MacKay
Mississauga, Ontario
Response from the owner:Thank you very much, Gary! We’re glad we could install your stairlift in time for your wife’s knee replacement and help make her recovery safer and easier at home. If you ever need anything else regarding your stair lift you know how to reach us!
I highly recommend The Stairlift Store! My chair has been a great help in keeping me mobile in my home, and Mark is very responsive anytime I have questions or any issues come up. His friendly demeanour and sense of humour are an added bonus!
Response from the owner:Thank you so much, Barbara! We’re so happy to hear your stairlift has been a great help in keeping you mobile at home. We are always here if you have any questions or need support with your stair lift.
WOW! I didn't actually purchase from Mark but I was getting the run around from every company I tried and crazy high installation quotes. Mark took the time to give me great information, resources and ideas. His help was of tremendous value.
Response from the owner:Hi Alicia - Glad we were able to help give you some good information regarding stairlifts!
I had a great experience working with Marc at the Stairlift Store. I needed a few extra brackets for my Acorn stairlift, and Marc went out of his way to help me—even though it was a relatively small request. His willingness to take the time, answer questions, and make sure I had exactly what I needed really stood out.

On top of that, the quality of his work is excellent. It’s refreshing to deal with someone who truly cares about doing the job right and supporting their customers. I wouldn’t hesitate to recommend Marc and the Stairlift Store to anyone looking for reliable, high-quality stairlift service and installation.
Response from the owner:Thank you for the great review! We’re really glad Mark could help you with the brackets for your Acorn stairlift and make sure you had exactly what you needed. We truly appreciate your kind words about our stairlift service and quality of work. Thanks again for the recommendation — it means a lot to us!
Update…..had parent move in with us. Mark and the gang were amazing. They moved both lifts from Moms house to ours with care and had her set up in no time. Thanks so much!!!

Great price and even better service!! We called Mark and he came out right away, measured and quoted an exact price...no surprises. My parents had two units installed and are thrilled! Mark had the units installed right away for them. John and Adam were both great! My parents can now safely stay in their home. Thank you Mark for all of your help! We wouldn’t hesitate to recommend you and your company!
Response from the owner:Thank you so much for the wonderful review and update! We’re so glad we could safely move and reinstall your stairlifts and get everything set up quickly for your family. It’s great to hear your parents are happy and able to stay safe at home with their stair lift. We truly appreciate your kind words and recommendation — it means a lot to our team!
These guys are top notch.
Response from the owner:Thank you for the review Peter - if you ever need anything else from us regarding your stairlift please don't hesitate to reach out
Mark is a very kind a knowledgeable guy. He was able to provide me with valuable information on how to go about selling my stairlift.
Response from the owner:Hi Liam - thanks for the review. Glad I was able to provide a bit of help for you to sell your stairlift. Have a nice day
Working with Mark and his team has been a pleasure, highly recommend reaching out for assistance!
Response from the owner:Thanks for the review, Noah. And appreciate you leaving a review - I'm glad we were able to assist with your stairlift. Thanks again
These people are so kind and understanding. I totally recommend them.
Response from the owner:Thank you Jackie - if you ever need to reach out again for anything regarding your stairlift please don't hesitate. Thanks again
As a caregiver for my mom, I can’t say enough about the outstanding experience we had with this chairlift installation company. From the very first call, their team was kind, responsive, and truly understood the urgency of our situation. Communication was clear and consistent, and they went above and beyond to make the entire process stress-free for us.

The installation was completed quickly and professionally, with great care taken to ensure Mom’s comfort and safety. The technicians were respectful, patient, and took the time to explain how everything worked.

It’s rare to find a company that combines efficiency with genuine compassion — and this team truly does. The difference this chairlift has made in my mom’s daily life is incredible. Highly recommended for anyone looking for dependable, caring service.

— Caroline Marshall
Response from the owner:Thank you, Caroline, for your wonderful review. We’re very glad to hear that our team’s quick response, clear communication, and compassionate approach made the stairlift installation process easier for you and your mom. Knowing the stairlift is already improving her day-to-day comfort means a lot to us. If you ever need anything — support, maintenance, or questions — we’re here to help. Thank you again for choosing us.
If your looking for a stairlift the search is over. Mark and his team are very professional and communicate clearly. From install date to de-install they were very responsive. Fair prices as well!

Thank you Mark and the stairlift team for making it easy!
Response from the owner:Thanks so much, Fervin! We’re glad we could make your stair lift install and removal smooth and stress-free. We always aim to provide clear communication, professional service, and fair pricing. We really appreciate your kind words!
We contacted Marc for a quote on a stairlift, his quick response and detailed quote quickly lead us to go ahead and purchase the stairlift for my elderly parents.
The turn around was less then 24 hrs and we had an awesome stairlift installed in their 3 level home.
William was so kind and patient explaing the stairlift to my parents in a way they comprehend, after he installed it,(in 2 hours). I would highly recommend them. Thank you for making this life changing process so awesome!
5 Stars!
Response from the owner:Thanks, Michele! We’re so glad we could provide a quick quote and install your parents’ stair lift smoothly. And I will be sure to pass your kind words on to William as well! We aim to make every stair lift installation and service easy and stress-free. We really appreciate your recommendation! If you ever need anything else regarding your stair lift please don't hesitate to reach out!
Great experience and super fast! So happy with the installation of 2 stair lifts for my mom. Mark knew our urgency and got the job done the day after contacting him. (Two separate times ) Installation was quick and clean with William. He was very informative and took the time to demonstrate the stairlift to my mom. Very satisfied:)
Response from the owner:Thanks so much, Rita! We’re so glad we could help with your mom’s stair lift installations and get everything set up quickly. I will also be sure to pass your kind words on to William! I'm glad that we were able to make the process smooth and stress-free, and it’s great to hear you were happy with the service. We really appreciate your kind words! If you need anything else regarding your stair lifts in the future please don't hesitate to contact us!
I think the best thing anyone can say about a business is that they are trustworthy and competent. Mark and his crew (William) who installed the unit are just that, in spades. I'm glad I called them doing so saved my mom money. Five stars for sure. Thanks guys.
Response from the owner:Thanks so much, Rod! We really appreciate your kind words. And I'll be sure to pass them on to William as well. I'm glad were able to install the stair lift and help your mom save some money along the way. It means a lot to hear you found our team trustworthy and dependable — that’s exactly what we aim for with every stair lift service.
mark from your stairlift store was more then professional he took the time to explain all options and understood our position of living on retirement income he was able to obtain a used stairlift chair at a much more affordable cost we are truly grateful thanks again
Response from the owner:Thanks so much, Harold! We’re really glad we were able to help find the right stair lift option for your home and budget. We know how important it is to keep things affordable, and we’re happy you had a great experience with our service. Thanks again for choosing The Stairlift Store!
Such great service and equipment!
Response from the owner:Thank you for taking the time to leave a review Heather! Please don't hesitate to reach out in the future for anything regarding your stair lift!
All I can say is amazing. Both of my parents are not able to manage stairs. Today I was at the house and Dad had tried to contact Acorn Canada for 3 days with no response even though they pay 1400.00 a year for a maintenance plan. I thought I found an emergency number for Acorn but it was Mark from the stairlift store. He walked me thru a simple repair and the lift is working ok until we get a proper repair. Mark is incredible and once we are done with out Acorn contract we will use him from now on. Thank you Mark
Response from the owner:Thanks so much, David! We’re really glad we were able to help get your parents’ stair lift working again and walk you through the quick fix. Reliable stair lift service makes all the difference, and we appreciate your kind words and trust. We’ll be happy to help your family with any future stair lift needs!
Thank you Mark for going over and above in trying to solve my dad's chairlift problem unfortunately it needs to be reprogrammed , but thank you for figuring that out for us saved another of a serviceman having to come out and waste his time trying to figure it out now hopefully he can come and reset it so my dad can have his chair back. Thanking you very much debbie
Response from the owner:Thank you for taking the time to leave a review! We’re happy we could help troubleshoot your dad’s stair lift issue and save an extra service visit. We really appreciate you taking the time to share your experience! And if you have any further questions regarding your stair lift please don't hesitate to reach out.
All of the staff at the Stairlift Store are professional, timely, and efficient. They made this necessary piece of equipment, a wonderful addition to the needs of my parents from installation to removal. Personally, I would highly endorse the Stairlift Store. You will be more than satisfied.
Response from the owner:Thanks so much, John! We’re really glad to hear you had a great experience with your stair lift install and service. Our team always aims to make things easy and stress-free for families, I'm glad to know your parents are happy with the result.
Mark gave me all the accurate info I needed. Was very upfront and guided me in the best direction for the product that met my needs. His technicians that came to install the stairlift was very knowledgeable and very professional. This is a great company to deal with. 10 out of 10 for sure. Thank you so much.
Response from the owner:Hi Vonne, Thank you for taking the time to leave a review. I will be sure to pass on your kind words to the team here. We strive to provide the best service and install for stairlifts - and are always 100% up front about all the costs and details - so that you can be as certain as possible before making this decision. If you have any questions in the future regarding your stair lift please don't hesitate to reach out.
WOW! What an amazing team. My Acorn Stairlift, as for many people, is a lifeline and at around 10:30 this morning it came to a stop. Yeah, wouldn't move. Did the usual reset and checked that nothing was stuck under the chair, but no joy. At 11:00 I phoned The Stairlift Store for service. This week possibly? Within 24 hours perhaps? But less than an hour later super-tech FC phoned to say he would be at our door in Guelph in the next 30 minutes. Talk about relief, this was amazing service.

Problem diagnosed and fix completed. This really helpful and pleasant gentleman checked to make sure other likely culprits were functioning as they should and then did a return test run to confirm he was satisfied.

Satisfied? My partner and I were delighted. What fantastic service. THANK YOU SO VERY MUCH.
JO and MO
Response from the owner:Thank you for taking the time to leave this review. We are happy that we were able to help diagnose the issue with your stairlift. We know it's a big deal when the chair lift stops working! If you have any questions regarding your stairlift in the future please don't hesitate to reach out
I called this morning, they came within 30 minutes, and hour later the stair lift was installed. Very professional and friendly . I have never had service that great. Awesome.
Response from the owner:Hi Johanne, Thank you for writing this review. Glad to hear you were pleased with our level of service. We always try to do our best. If you have any questions regarding your stairlift please don't hesitate to reach out. Thank you
Sunday service request responded to promptly after a mishap Saturday evening. You can’t really expect much better than that.
Response from the owner:Hi Peter - thanks for your review. We try to do our best providing stairlift service as quickly as possible. We know having the stairlift available for use is important!
Service from Justin was/is top notch. Second to none!!